[Bug]: Updated php and next cloud and not can't get to web page

[jon-bit]

⚠️ This issue respects the following points: ⚠️

• This is a bug, not a question or a configuration/webserver/proxy issue.
• This issue is not already reported on Github (I've searched it).
• Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
• Nextcloud Server is running on 64bit capable CPU, PHP and OS.
• I agree to follow Nextcloud's Code of Conduct.

Bug description

I upgraded to next cloud 26 Beat 1 and php 8.0/8.2 and not I see this on my web page

Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

I have, no joke, tried to fix it for the last 24 hours and can not fix it. I need to get it working but I'm running out of time and energy.

Steps to reproduce

N/A

(Their have been ups and downs and I have no joke been working on it all day. It is impossible to say what I have done at this point)

Expected behavior

I can access next cloud in the web GUI.

Installation method

Official All-in-One appliance

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.0

Web server

Apache (supported)

Database engine version

PostgreSQL

Is this bug present after an update or on a fresh install?

Updated to a major version (ex. 22.2.3 to 23.0.1)

Are you using the Nextcloud Server Encryption module?

Encryption is Enabled

What user-backends are you using?

• Default user-backend (database)
• LDAP/ Active Directory
• SSO - SAML
• Other

Configuration report

php occ config:list system
./occ config:list system
{
    "system": {
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "localhost",
            "161.97.82.210",
            "---",
            "---"
        ],
        "config_is_read_only": false,
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "pgsql",
        "version": "26.0.0.11",
        "overwrite.cli.url": "https:\/\/mailcloud.jonsweb.io\/",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "5432",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "upgrade.disable-web": "true",
        "log_type": "file",
        "logfile": "\/var\/log\/nextcloud\/nextcloud.log",
        "loglevel": "2",
        "allow_local_remote_servers": true,
        "log.condition": {
            "apps": [
                "admin_audit"
            ]
        },
        "mail_smtpmode": "smtp",
        "remember_login_cookie_lifetime": "1800",
        "log_rotate_size": "10485760",
        "trashbin_retention_obligation": "auto, 180",
        "versions_retention_obligation": "auto, 365",
        "simpleSignUpLink.shown": false,
        "filelocking.enabled": true,
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0,
            "timeout": 0.5,
            "dbindex": 0,
            "password": "***REMOVED SENSITIVE VALUE***"
        },
        "logtimezone": "Europe\/Berlin",
        "htaccess.RewriteBase": "\/",
        "enable_previews": true,
        "enabledPreviewProviders": [
            "OC\\Preview\\PNG",
            "OC\\Preview\\JPEG",
            "OC\\Preview\\GIF",
            "OC\\Preview\\BMP",
            "OC\\Preview\\MarkDown",
            "OC\\Preview\\MP3",
            "OC\\Preview\\TXT",
            "OC\\Preview\\Movie",
            "OC\\Preview\\Photoshop",
            "OC\\Preview\\SVG",
            "OC\\Preview\\TIFF"
        ],
        "preview_max_x": "2048",
        "preview_max_y": "2048",
        "jpeg_quality": "60",
        "ldapIgnoreNamingRules": false,
        "ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory",
        "maintenance": false,
        "mail_sendmailmode": "smtp",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "587",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpsecure": "tls",
        "memcache.local": "\\OC\\Memcache\\Redis",
        "default_phone_region": "us",
        "updater.release.channel": "beta",
        "app_install_overwrite": [
            "documentserver_community",
            "richdocuments"
        ]
    }
}
Console has to be executed with the user that owns the file config/config.php
Current user id: 0
Owner id of config.php: 33
Try adding 'sudo -u #33' to the beginning of the command (without the single quotes)
If running with 'docker exec' try adding the option '-u 33' to the docker command (without the single quotes)
-bash: ./occ: Permission denied

List of activated Apps

php occ app:list
./occ app:list
Enabled:
  - activity: 2.18.0
  - admin_audit: 1.16.0
  - bruteforcesettings: 2.6.0
  - circles: 26.0.0
  - cloud_federation_api: 1.9.0
  - comments: 1.16.0
  - contactsinteraction: 1.7.0
  - dashboard: 7.6.0
  - dav: 1.25.0
  - encryption: 2.14.0
  - federatedfilesharing: 1.16.0
  - federation: 1.16.0
  - files: 1.21.1
  - files_external: 1.18.0
  - files_pdfviewer: 2.7.0
  - files_rightclick: 1.5.0
  - files_sharing: 1.18.0
  - files_trashbin: 1.16.0
  - files_versions: 1.19.1
  - firstrunwizard: 2.15.0
  - logreader: 2.11.0
  - lookup_server_connector: 1.14.0
  - nextcloud_announcements: 1.15.0
  - notifications: 2.14.0
  - oauth2: 1.14.0
  - password_policy: 1.16.0
  - photos: 2.2.0
  - privacy: 1.10.0
  - provisioning_api: 1.16.0
  - recommendations: 1.5.0
  - related_resources: 1.1.0-alpha1
  - serverinfo: 1.16.0
  - settings: 1.8.0
  - sharebymail: 1.16.0
  - support: 1.9.0
  - survey_client: 1.14.0
  - systemtags: 1.16.0
  - text: 3.7.2
  - theming: 2.1.1
  - twofactor_backupcodes: 1.15.0
  - twofactor_totp: 8.0.0-alpha.0
  - updatenotification: 1.16.0
  - user_ldap: 1.16.0
  - user_status: 1.6.0
  - viewer: 1.10.0
  - weather_status: 1.6.0
  - workflowengine: 2.8.0
Disabled:
  - suspicious_login: 4.4.0
Console has to be executed with the user that owns the file config/config.php
Current user id: 0
Owner id of config.php: 33
Try adding 'sudo -u #33' to the beginning of the command (without the single quotes)
If running with 'docker exec' try adding the option '-u 33' to the docker command (without the single quotes)
-bash: ./occ: Permission denied

Nextcloud Signing status

*CANNOT GET TO LOGIN PAGE*

Nextcloud Logs

{"reqId":"9h1f0XFQkfV2JKgIJC7m","level":3,"time":"2023-03-26T03:35:01+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Not installed","userAgent":"--","version":"","exception":{"Exception":"Exception","Message":"Not installed","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/base.php","line":697,"function":"checkInstalled","class":"OC","type":"::"},{"file":"/var/www/nextcloud/lib/base.php","line":1164,"function":"init","class":"OC","type":"::"},{"file":"/var/www/nextcloud/cron.php","line":43,"args":["/var/www/nextcloud/lib/base.php"],"function":"require_once"}],"File":"/var/www/nextcloud/lib/base.php","Line":281,"CustomMessage":"--"}}

Additional info

No response

[szaimen]

Thank you for taking the time to report a bug! 👍

As this seems to be a setup issue I would like to ask you to raise your question in the forums: https://help.nextcloud.com

[jon-bit]

I did but got no useful response. I'm not sure what to do at this point.