[Bug]: Nothing works after upgrading to 24.0.7, and then to 25.0.1 #35413
Comments
manu5801
added
0. Needs triage
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Please try again with 25.0.2 |
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#32432 ? |
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same here, but after using occ upgrade it works fine |
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We tried php occ upgrade but it said "already upgraded", the upgrade was done when starting the new docker container. So for us this did not fix anything |
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I encounter similar problems. I also upgraded several times and in the end to NC25. During the process, I got the warning that group folders are disabled, because of an incompatibility issue #2192. Now I only get a blank screen when opening NC in a browser, unless I activate the maintenance mode. In that case, I can see the the maintenance mode screen. I use apache2 and also php8.0. Any ideas? Should I try to use occ upgrade or how do I get to the bottom of the problem? |
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@magix2 did you try the workaround I proposed in the issue ? Another workaround (not tested by me) may be to disable if possible the circles app |
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@manu5801 Thanks for your response. I tried disabling circles, but that did not work. However, running |
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Also getting a 500/blank page after upgrade to 25.0.2
sudo -u www-data php occ app:list shows circles is disabled sudo -u www-data php occ upgrade shows: Nextcloud is already latest version Not sure how to diagnose? |
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@zaggynl - looks like you are still using 25.0.1.1, aren't you ? |
That's the oddity, the upgrade appeared to have gone ok after initial 'sudo -u www-data php occ upgrade'. I couldn't figure it out in the end so I restored the VM snapshot I made before hand. For giggles I had another try: an attempt to visit the nextcloud page in an incognito tab shows a http 500 error
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Hello |
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Feel free to try #35970 |
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Hi, please update to 24.0.9 or better 25.0.3 and report back if it fixes the issue. Thank you! My goal is to add a label like e.g. 25-feedback to this ticket of an up-to-date major Nextcloud version where the bug could be reproduced. However this is not going to work without your help. So thanks for all your effort! If you don't manage to reproduce the issue in time and the issue gets closed but you can reproduce the issue afterwards, feel free to create a new bug report with up-to-date information by following this link: https://github.com/nextcloud/server/issues/new?assignees=&labels=bug%2C0.+Needs+triage&template=BUG_REPORT.yml&title=%5BBug%5D%3A+ |
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Hi We updated this evening to 25.0.3.. Cheers |
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After upgrading to 25.04 I did not run into this issue 🎉 Edit: although now the Apps/Users page appears broken: #36850 |
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Great: we upgraded to 25.04 three days ago and the bug appears to be fixed ! |
Bug description
After upgrading to 24.0.7 most (but not ALL !) logged-in users get a white page, if not already logged they cannot login.
After upgrading again to 25.0.1, same behaviour.
In the log files we have the same message for both versions, ie:
Steps to reproduce
Expected behavior
Login OK, File application or other applications available after logged in
Installation method
Community Docker image
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.0
Web server
Nginx
Database engine version
PostgreSQL
Is this bug present after an update or on a fresh install?
Updated from a minor version (ex. 22.2.3 to 22.2.4)
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
Configuration report
/var/www/html $ php occ config:list system { "system": { "memcache.local": "\\OC\\Memcache\\APCu", "apps_paths": [ { "path": "\/var\/www\/html\/apps", "url": "\/apps", "writable": false }, { "path": "\/var\/www\/html\/custom_apps", "url": "\/custom_apps", "writable": true } ], "instanceid": "***REMOVED SENSITIVE VALUE***", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "cloud.le-pic.org" ], "datadirectory": "***REMOVED SENSITIVE VALUE***", "dbtype": "pgsql", "version": "25.0.1.1", "overwrite.cli.url": "https:\/\/cloud.le-pic.org", "overwriteprotocol": "https", "default_language": "fr", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "", "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "mail_smtpmode": "smtp", "mail_sendmailmode": "smtp", "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "587", "skeletondirectory": "\/var\/www\/html\/core\/skeleton_pic", "trusted_proxies": "***REMOVED SENSITIVE VALUE***", "forwarded_for_headers": [ "HTTP_X_FORWARDED_FOR" ], "maintenance": false, "memcache.distributed": "\\OC\\Memcache\\Redis", "memcache.locking": "\\OC\\Memcache\\Redis", "redis": { "host": "***REMOVED SENSITIVE VALUE***", "port": 6379 }, "theme": "", "loglevel": 0, "default_phone_region": "ISO 3166-2:FR", "mail_smtpsecure": "tls" } }List of activated Apps
Nextcloud Signing status
Nextcloud Logs
{"log":"172.18.0.2 - - [23/Nov/2022:22:12:20 +0000] \"GET /apps/theming/image/logo?v=11 HTTP/1.1\" 404 8242 \"-\" \"Mozilla/5.0 (X11; Linux x86_64; rv:107.0) Gecko/20100101 Firefox/107.0\" \"172.18.0.1\"\n","stream":"stdout","time":"2022-11-23T22:12:20.309316458Z"} {"log":"2022/11/23 22:12:21 [error] 31#31: *150 FastCGI sent in stderr: \"PHP message: PHP Fatal error: Nesting level too deep - recursive dependency? in /var/www/html/lib/private/Log/ExceptionSerializer.php on line 215\" while reading response header from upstream, client: 172.18.0.2, server: , request: \"PROPFIND /remote.php/dav/files/helene/ HTTP/1.1\", upstream: \"fastcgi://172.24.0.4:9000\", host: \"cloud.le-pic.org\"\n","stream":"stderr","time":"2022-11-23T22:12:21.190263041Z"} {"log":"172.18.0.2 - helene [23/Nov/2022:22:12:21 +0000] \"PROPFIND /remote.php/dav/files/helene/ HTTP/1.1\" 500 5 \"-\" \"Mozilla/5.0 (Linux) mirall/2.5.1git (Nextcloud)\" \"172.18.0.1\"\n","stream":"stdout","time":"2022-11-23T22:12:21.190669752Z"} {"log":"2022/11/23 22:12:21 [error] 31#31: *150 FastCGI sent in stderr: \"PHP message: PHP Fatal error: Nesting level too deep - recursive dependency? in /var/www/html/lib/private/Log/ExceptionSerializer.php on line 215\" while reading response header from upstream, client: 172.18.0.2, server: , request: \"GET /apps/recommendations/api/recommendations/always HTTP/1.1\", upstream: \"fastcgi://172.24.0.4:9000\", host: \"cloud.le-pic.org\"\n","stream":"stderr","time":"2022-Additional info
We could provide a workaround commenting out lines 205-207 in the file /var/www/html/lib/private/Log/ExceptionSerializer.php, so that the removeValuesFromArg function producing the error is no more called and everything works now
Please note the bug is present in versions 24.0.7 AND 25.0.1, we did not notice it in previous versions.
We use the community container nextcloud:25-fpm-alpine
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