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Steps to reproduce
Expected behaviour
Tell us what should happen
Actual behaviour
Tell us what happens instead
Server configuration
Operating system:
Web server:
Database:
PHP version:
Nextcloud version: (see Nextcloud admin page)
Updated from an older Nextcloud/ownCloud or fresh install:
Where did you install Nextcloud from:
Signing status:
Signing status
Login as admin user into your Nextcloud and access
http://example.com/index.php/settings/integrity/failed
paste the results here.
List of activated apps:
App list
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder
Nextcloud configuration:
Config report
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder
or
Insert your config.php content here.
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)
Are you using external storage, if yes which one: local/smb/sftp/...
Are you using encryption: yes/no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
LDAP configuration (delete this part if not used)
LDAP config
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder
Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
Client configuration
Browser:
Operating system:
Logs
Web server error log
Web server error log
Insert your webserver log here
Nextcloud log (data/nextcloud.log)
Nextcloud log
Insert your Nextcloud log here
Browser log
Browser log
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...
The text was updated successfully, but these errors were encountered:
Updating to version 19.0.4 produces the following error message:
Doctrine\DBAL\Exception\DriverException: An exception occurred while executing 'ALTER TABLE oc_addressbooks CONVERT TO CHARACTER SET utf8mb4 COLLATE utf8mb4_bin;': SQLSTATE[42000]: Syntax error or access violation: 1071 Specified key was too long; max key length is 767 bytes
B) If the database server does not support utf8mb4 disable it by setting 'mysql.utf8mb4' => false in your config.php (emojis in filename, calendar events, etc. are not possible than and you have to accept the warning).
What happens for most people is: They change the maria/mysql configuration temporary for enable utf8mb4 but forget to write the changes to the configuration file. The next time a update is installed the sql server is restarted and the temporary configuration changes are lost. Some weeks later they try to upgrade nextcloud and run into those utf8mb4 errors again.
How to use GitHub
Steps to reproduce
Expected behaviour
Tell us what should happen
Actual behaviour
Tell us what happens instead
Server configuration
Operating system:
Web server:
Database:
PHP version:
Nextcloud version: (see Nextcloud admin page)
Updated from an older Nextcloud/ownCloud or fresh install:
Where did you install Nextcloud from:
Signing status:
Signing status
List of activated apps:
App list
Nextcloud configuration:
Config report
Are you using external storage, if yes which one: local/smb/sftp/...
Are you using encryption: yes/no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
LDAP configuration (delete this part if not used)
LDAP config
Client configuration
Browser:
Operating system:
Logs
Web server error log
Web server error log
Nextcloud log (data/nextcloud.log)
Nextcloud log
Browser log
Browser log
The text was updated successfully, but these errors were encountered: