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Collabora CODE & new Nextcloud 20.0.6 #1621

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b3nis opened this issue Jan 26, 2021 · 3 comments
Closed

Collabora CODE & new Nextcloud 20.0.6 #1621

b3nis opened this issue Jan 26, 2021 · 3 comments
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bug Something isn't working info needed Further information is requested

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@b3nis
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b3nis commented Jan 26, 2021

How to use GitHub

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Steps to reproduce

  1. Create a document and edit it in the web interface
  2. Wait for it to sync to desktop (Ubuntu 20.04.1 with Nextcloud-desktop, latest)
  3. Open it locally, edit and save (LibreOffice 7)
  4. Wait for it to sync up to Nextcloud
  5. Open it via web interface (stuck on 0% and the text "Document has change in storage, Loading the new document. Your version is available as revision")
    (If you restart Nextcloud, you can open it and it works)

Expected behaviour

The document opens in Collabora Office (web interface)

Actual behaviour

Stuck on 0% - see step 5 above

Server configuration

Operating system:
Ubuntu 20.04.1 Server

Web server:
Apache, don't know version

Database:
MariaDB 10.4.12

PHP version:
7.4.14

Nextcloud version: (see Nextcloud admin page)
20.0.6

Updated from an older Nextcloud/ownCloud or fresh install:
Updated, started on 18

Where did you install Nextcloud from:
Docker

Signing status:

Signing status???
Login as admin user into your Nextcloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results here. 
I get "No errors have been found."

List of activated apps:

- accessibility: 1.6.0 - activity: 2.13.4 - admin_audit: 1.10.0 - breezedark: 20.0.3 - bruteforcesettings: 2.0.1 - calendar: 2.1.3 - camerarawpreviews: 0.7.10 - cloud_federation_api: 1.3.0 - comments: 1.10.0 - contacts: 3.4.3 - contactsinteraction: 1.1.0 - dashboard: 7.0.0 - dav: 1.16.2 - federatedfilesharing: 1.10.2 - federation: 1.10.1 - files: 1.15.0 - files_pdfviewer: 2.0.1 - files_rightclick: 0.17.0 - files_sharing: 1.12.2 - files_trashbin: 1.10.1 - files_versions: 1.13.0 - files_videoplayer: 1.9.0 - firstrunwizard: 2.9.0 - imageconverter: 1.3.1 - logreader: 2.5.0 - lookup_server_connector: 1.8.0 - nextcloud_announcements: 1.9.0 - notes: 4.0.2 - notifications: 2.8.0 - oauth2: 1.8.0 - password_policy: 1.10.1 - photos: 1.2.3 - previewgenerator: 3.1.0 - privacy: 1.4.0 - provisioning_api: 1.10.0 - recommendations: 0.8.0 - richdocuments: 3.7.11 - richdocumentscode: 6.4.303 - serverinfo: 1.10.0 - settings: 1.2.0 - sharebymail: 1.10.0 - spreed: 10.0.5 - support: 1.3.0 - survey_client: 1.8.0 - systemtags: 1.10.0 - tasks: 0.13.6 - text: 3.1.0 - theming: 1.11.0 - twofactor_backupcodes: 1.9.0 - twofactor_nextcloud_notification: 3.1.0 - updatenotification: 1.10.0 - user_status: 1.0.1 - viewer: 1.4.0 - weather_status: 1.0.0 - workflowengine: 2.2.0
</details>

**Nextcloud configuration:**
<details>
{
    "system": {
        "htaccess.RewriteBase": "\/",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "apps_paths": [
            {
                "path": "\/var\/www\/html\/apps",
                "url": "\/apps",
                "writable": false
            },
            {
                "path": "\/var\/www\/html\/custom_apps",
                "url": "\/custom_apps",
                "writable": true
            }
        ],
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "drive.benis.se"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "20.0.6.1",
        "poverwrite.cli.url": "https",
        "overwriteprotocol": "https",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "loglevel": 2,
        "maintenance": false,
        "mail_smtpmode": "smtp",
        "mail_smtpsecure": "ssl",
        "mail_sendmailmode": "smtp",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpauthtype": "LOGIN",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "overwrite.cli.url": "https:\/\/drive.benis.se",
        "allow_local_remote_servers": true,
        "preview_max_x": "2048",
        "preview_max_y": "2048",
        "jpeg_quality": "60"
    }
}

Are you using external storage, if yes which one: Local

Are you using encryption: no

Are you using an external user-backend, if yes which one: No

LDAP configuration (delete this part if not used)

Client configuration

Browser:
Firefox 84.0.2

Operating system:
Ubuntu 20.04.1

Logs

Web server error log

Web server error log
I don't have access/knowledge.

Nextcloud log (data/nextcloud.log)

Nextcloud log
{"reqId":"juTZOo5tkvX2dFsVLnuL","level":1,"time":"2021-01-26T20:42:15+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Deprecated event type for \\OC\\Repair::step: Symfony\\Component\\EventDispatcher\\GenericEvent is used","userAgent":"--","version":"20.0.5.2"}
{"reqId":"juTZOo5tkvX2dFsVLnuL","level":1,"time":"2021-01-26T20:42:15+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Deprecated event type for \\OC\\Repair::step: Symfony\\Component\\EventDispatcher\\GenericEvent is used","userAgent":"--","version":"20.0.5.2"}
{"reqId":"juTZOo5tkvX2dFsVLnuL","level":1,"time":"2021-01-26T20:42:15+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Deprecated event type for \\OC\\Repair::step: Symfony\\Component\\EventDispatcher\\GenericEvent is used","userAgent":"--","version":"20.0.5.2"}
{"reqId":"juTZOo5tkvX2dFsVLnuL","level":1,"time":"2021-01-26T20:42:15+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Deprecated event type for \\OC\\Repair::step: Symfony\\Component\\EventDispatcher\\GenericEvent is used","userAgent":"--","version":"20.0.5.2"}
{"reqId":"juTZOo5tkvX2dFsVLnuL","level":1,"time":"2021-01-26T20:42:15+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Deprecated event type for \\OC\\Repair::step: Symfony\\Component\\EventDispatcher\\GenericEvent is used","userAgent":"--","version":"20.0.5.2"}
{"reqId":"juTZOo5tkvX2dFsVLnuL","level":1,"time":"2021-01-26T20:42:15+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Deprecated event type for \\OC\\Repair::step: Symfony\\Component\\EventDispatcher\\GenericEvent is used","userAgent":"--","version":"20.0.5.2"}
{"reqId":"juTZOo5tkvX2dFsVLnuL","level":1,"time":"2021-01-26T20:42:15+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Repair::step: Repair step: Remove old dashboard app config data","userAgent":"--","version":"20.0.5.2"}
{"reqId":"juTZOo5tkvX2dFsVLnuL","level":1,"time":"2021-01-26T20:42:15+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::startCheckCodeIntegrity: Starting code integrity check...","userAgent":"--","version":"20.0.5.2"}
{"reqId":"juTZOo5tkvX2dFsVLnuL","level":1,"time":"2021-01-26T20:42:22+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::finishedCheckCodeIntegrity: Finished code integrity check","userAgent":"--","version":"20.0.5.2"}
{"reqId":"juTZOo5tkvX2dFsVLnuL","level":1,"time":"2021-01-26T20:42:22+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::updateEnd: Update successful","userAgent":"--","version":"20.0.6.1"}
{"reqId":"juTZOo5tkvX2dFsVLnuL","level":1,"time":"2021-01-26T20:42:22+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::maintenanceDisabled: Turned off maintenance mode","userAgent":"--","version":"20.0.6.1"}
{"reqId":"juTZOo5tkvX2dFsVLnuL","level":1,"time":"2021-01-26T20:42:22+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::resetLogLevel: Reset log level to Warning(2)","userAgent":"--","version":"20.0.6.1"}

Browser log

Browser log
I don't know how to do that, sorry.
@szaimen szaimen transferred this issue from nextcloud/server Jun 22, 2021
@juliusknorr
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Is this still an issue with the latest COllabora and richdocuments app release? Do you have a window with Collabora from step 1 still open?

@juliusknorr juliusknorr added bug Something isn't working info needed Further information is requested labels Oct 5, 2021
@marcos-mendez
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Why people keep closing this. We are ate php 8.1 and NC v25 and this still present.

[Wed Feb 01 16:06:09.017860 2023] [php:error] [pid 440468] [client 172.71.10.109:46074] PHP Fatal error: Uncaught TypeError: socket_last_error(): Argument #1 ($socket) must be of type ?Socket, resource given in /var/www/nextcloud/apps/richdocumentscode/proxy.php:395\nStack trace:\n#0 /var/www/nextcloud/apps/richdocumentscode/proxy.php(395): socket_last_error()\n#1 {main}\n thrown in /var/www/nextcloud/apps/richdocumentscode/proxy.php on line 395

Just the line that changes and is clearly no a fpm problem as i'am no running it

@juliusknorr
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Your error is definitely new and should be reported but this is not related to the above reporting. Please file an issue in the affected richdocumentscode app https://github.com/CollaboraOnline/richdocumentscode

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