Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

MOV files do not play in Firefox #1293

Closed
meichthys opened this issue Sep 26, 2022 · 6 comments
Closed

MOV files do not play in Firefox #1293

meichthys opened this issue Sep 26, 2022 · 6 comments
Labels
0. Needs triage Pending approval or rejection. This issue is pending approval. bug Something isn't working

Comments

@meichthys
Copy link

meichthys commented Sep 26, 2022

Describe the bug
This may be a Firefox issue, but I'm not able to play any .MOV files from Nextcloud (25RC):
image

Photos Version: 1.7.1

To Reproduce
Steps to reproduce the behavior:

  1. [In Firefox] navigate to: Nextcloud > Photos > Videos
  2. Click on a MOV video
  3. Wait for video to play
  4. See error

Expected behavior
MOV files should play like any other video file.

Screenshots
image

Desktop (please complete the following information):

  • OS: MacOS
  • Browser: Firefox
  • Version: 105.0.1

Browser log

Media resource https://nextcloud.mydomain.com/remote.php/dav//files/me/Photos/22-09-04%2017-01-06%209170.mov could not be decoded. [photos](https://nextcloud.mydomain.com/apps/photos/)
Error loading /files/me/Photos/22-09-04 17-01-06 9170.mov 
error { target: div.plyr.plyr--full-ui.plyr--video.plyr--html5.plyr--fullscreen-enabled.plyr--paused.plyr--stopped.plyr__poster-enabled, isTrusted: false, detail: {…}, srcElement: div.plyr.plyr--full-ui.plyr--video.plyr--html5.plyr--fullscreen-enabled.plyr--paused.plyr--stopped.plyr__poster-enabled, eventPhase: 0, bubbles: true, cancelable: false, returnValue: true, defaultPrevented: false, composed: false, … }

image

Additional context
Add any other context about the problem here.

@meichthys meichthys added 0. Needs triage Pending approval or rejection. This issue is pending approval. bug Something isn't working labels Sep 26, 2022
@meichthys meichthys changed the title MOV files to not play in Firefox MOV files do not play in Firefox Sep 26, 2022
@skjnldsv
Copy link
Member

Hi, it depends on the codec used for your mov file.
You can see the yellow warning on your screenshot, your browser cannot handle this file 🤷

@skjnldsv skjnldsv closed this as not planned Won't fix, can't repro, duplicate, stale Sep 27, 2022
@meichthys
Copy link
Author

meichthys commented Sep 27, 2022

These .mov files are just the video portion of iOS live photos. I guess I'll try to be patient and wait for #344 (The Nextcloud iOS app already supports Live Photos)

@skjnldsv
Copy link
Member

There will never be anything we can do as long as your browser does not support decoding it unfortunately :/

@meichthys
Copy link
Author

meichthys commented Sep 28, 2022

Mov files seem to play on other websites like Photoprism, but perhaps there's some transcoding happening behind the scenes.
https://demo.photoprism.app/s/3bk3yga5vt/mov-test-in-firefox

@skjnldsv
Copy link
Member

skjnldsv commented Oct 1, 2022

Move can contain multiple codecs. The issue is not about the mov format, but the codec used to record de video inside it :)

@lenaxia
Copy link

lenaxia commented Dec 24, 2022

I don't think this is the case. The Memories plugin can readily play the exact same files. Can we reopen this and actually have some investigation as to why the playback fails for mov files?

Playback fails for all iOS generated videos, both live photos and regular videos

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
0. Needs triage Pending approval or rejection. This issue is pending approval. bug Something isn't working
Projects
None yet
Development

No branches or pull requests

3 participants