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Error after each execution of cron background job (cron.php): OCA\DocumentServer\Document\DocumentConversionException: Received signal 11 SEGV_MAPERR 000000000000 / Error in simultaneous usage #198

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TueTchen opened this issue Jan 19, 2021 · 3 comments
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@TueTchen
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Hello,

NC 20.0.5 with Community Document Server 0.1.8 / Community OnlyOffice 6.2.0
Linux CentOS8x64 (Managed Server - no root, no docker, but ssh/ftps/occ)

1. Error in the system protocol appears after every cron.php-execution Since switching the background jobs from ajax to cron yesterday, ****
==> see below: "Add. ERROR-LOG"

2. Error when starting to work simultaneously in OO-Sheets - Probalby not correlating to error #1 (then sorry!), presumably already from first start of OO+CDS yesterday (not yet tested before my conversion to cron mentioned under #1)
==> see below: "Add. SCREENSHOT"

Known weaknesses/bugs about this, or any idea for help?
Thank you in advance!
Peter

Add. ERROR-LOG (extract from nc's system protocol / custom paths alienated)

[documentserver_community] Error: OCA\DocumentServer\Document\DocumentConversionException: Received signal 11 SEGV_MAPERR 000000000000

==== C stack trace ===============================

[0x7f8de26a0d82]
[0x7f8de1af5dd0]
[0x7f8de1edd8ac]
[0x7f8de1e8fa2d]
[0x7f8de1e867f3]
[0x0000007161a0]
[0x00000072d06b]
[0x000000734c45]
[0x0000007380b6]
[0x00000053cbbf]
[0x7f8de13c26a3]
[0x000000713ca3]
[end of stack trace]
at <>

  1. /apps/documentserver_community/lib/DocumentConverter.php line 123
    OCA\DocumentServer\Document\ConverterBinary->run("<custom-NC...> ... l", null)
  2. /apps/documentserver_community/lib/DocumentConverter.php line 78
    OCA\DocumentServer\DocumentConverter->runCommand(OCA\DocumentServ ... {})
  3. /apps/documentserver_community/lib/Document/DocumentStore.php line 155
    OCA\DocumentServer\DocumentConverter->saveChanges("*** sensitive parameter replaced ***", ["76;AgAAADEA//8 ... "], "<custom-NC...> ... x", "docx")
  4. /apps/documentserver_community/lib/LocalAppData.php line 100
    OCA\DocumentServer\Document\DocumentStore->OCA\DocumentServer\Document{closure}("*** sensitive parameters replaced ***")
  5. /apps/documentserver_community/lib/Document/DocumentStore.php line 175
    OCA\DocumentServer\LocalAppData->getReadWriteLocalPath(OC\Files\SimpleFS\SimpleFolder {}, Closure {})
  6. /apps/documentserver_community/lib/Document/SaveHandler.php line 56
    OCA\DocumentServer\Document\DocumentStore->saveChanges(921923466, [OCA\DocumentSer ... "])
  7. /apps/documentserver_community/lib/BackgroundJob/Cleanup.php line 69
    OCA\DocumentServer\Document\SaveHandler->flushChanges(921923466)
  8. /lib/public/BackgroundJob/Job.php line 80
    OCA\DocumentServer\BackgroundJob\Cleanup->run(null)
  9. /cron.php line 128
    OCP\BackgroundJob\Job->execute(OC\BackgroundJob\JobList {}, OC\Log {})

Add. SCREENSHOT (USER trying to work in the sheet)

image

@jr-riketz
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Got the Same Problem,
Have you already been able to achieve a solution?
I'm not sure if I can actually use the system based on Community Edition.

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github-actions bot commented Aug 5, 2024

This issue has been marked 'stale' due to lack of recent activity. If there is no further activity, the issue will be closed in another 60 days. Thank you for your contribution!

Retaking repo management include inheritance of old, not treated, and probablty obsolete issues, this is why it was decided to mark issues as stale.

@github-actions github-actions bot added the stale label Aug 5, 2024
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github-actions bot commented Oct 7, 2024

This issue has been closed due to inactivity. If you feel this is in error, please reopen the issue or file a new issue with the relevant details.

@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale Oct 7, 2024
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