Since the update to Community Document Server, verson "0.1.8" - with iPhone (IOS 14.1) Documents cannot be opened anymore

[Githopp192]

Steps to reproduce

every time, when starting opening a office document from iPhone (IOS 14.1)

Expected behaviour

no errors

Actual behaviour

there pops-up a message "Editor wurde aktualisiert" Die Seite wird neu geladen um Änderungen zu aktualisieren.

Then nothing happens ... and the office document will not be opened.

This occurs from iPhone, when opening via Nextcloud App or via Safari - no difference

Server configuration detail

Operating system: Linux 4.18.0-193.14.2.el8_2.x86_64 #1 SMP Sun Jul 26 03:54:29 UTC 2020 x86_64

Webserver: Apache (fpm-fcgi)

Database: mysql 10.3.17

PHP version:

7.4.10
Modules loaded: Core, date, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, session, standard, cgi-fcgi, bcmath, bz2, calendar, ctype, curl, dom, mbstring, fileinfo, ftp, gd, gettext, gmp, iconv, intl, json, ldap, exif, mysqlnd, PDO, Phar, posix, shmop, SimpleXML, sockets, sodium, sqlite3, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlwriter, xsl, mysqli, pdo_mysql, pdo_sqlite, xmlreader, apcu, igbinary, imagick, msgpack, smbclient, zip, memcached, redis, libsmbclient, Zend OPcache

Nextcloud version: 19.0.3 - 19.0.3.1

Updated from an older Nextcloud/ownCloud or fresh install:

Where did you install Nextcloud from: unknown

Signing status

Array
(
)

List of activated apps

Enabled:
 - accessibility: 1.5.0
 - activity: 2.12.0
 - analytics: 2.5.0
 - announcementcenter: 3.8.1
 - apporder: 0.11.0
 - audioplayer: 2.12.0
 - audioplayer_editor: 0.3.0
 - audioplayer_sonos: 1.2.0
 - bookmarks: 3.4.3
 - bruteforcesettings: 2.0.1
 - calendar: 2.0.4
 - circles: 0.19.7
 - cloud_federation_api: 1.2.0
 - comments: 1.9.0
 - contacts: 3.4.0
 - contactsinteraction: 1.0.0
 - cookbook: 0.7.6
 - cospend: 1.0.5
 - data_request: 1.6.0
 - dav: 1.15.0
 - deck: 1.1.0
 - dicomviewer: 1.2.2
 - documentserver_community: 0.1.8
 - drawio: 0.9.7
 - event_update_notification: 1.0.2
 - extract: 1.2.4
 - federatedfilesharing: 1.9.0
 - federation: 1.9.0
 - files: 1.14.0
 - files_3d: 0.3.2
 - files_antivirus: 3.0.0
 - files_automatedtagging: 1.9.0
 - files_downloadactivity: 1.8.0
 - files_markdown: 2.3.1
 - files_mindmap: 0.0.22
 - files_pdfviewer: 1.8.0
 - files_photospheres: 1.19.1
 - files_rightclick: 0.16.0
 - files_sharing: 1.11.0
 - files_trashbin: 1.9.0
 - files_versions: 1.12.0
 - files_videoplayer: 1.8.0
 - firstrunwizard: 2.8.0
 - flowupload: 1.0.0
 - forms: 2.0.4
 - gpxedit: 0.0.13
 - gpxpod: 4.2.2
 - groupfolders: 7.1.0
 - impersonate: 1.6.1
 - issuetemplate: 0.7.0
 - logreader: 2.4.0
 - lookup_server_connector: 1.7.0
 - maps: 0.1.6
 - nextcloud_announcements: 1.8.0
 - notes: 3.6.4
 - notifications: 2.7.0
 - oauth2: 1.7.0
 - onlyoffice: 6.0.2
 - passman: 2.3.6
 - password_policy: 1.9.1
 - photos: 1.1.0
 - polls: 1.5.4
 - privacy: 1.3.0
 - provisioning_api: 1.9.0
 - quicknotes: 0.6.1
 - quota_warning: 1.8.0
 - rainloop: 7.0.3
 - ransomware_protection: 1.7.0
 - recommendations: 0.7.0
 - serverinfo: 1.9.0
 - settings: 1.1.0
 - sharebymail: 1.9.0
 - socialsharing_diaspora: 2.1.0
 - socialsharing_email: 2.1.0
 - socialsharing_facebook: 2.1.0
 - socialsharing_twitter: 2.1.0
 - spreed: 9.0.4
 - support: 1.2.1
 - suspicious_login: 3.2.1
 - systemtags: 1.9.0
 - tasks: 0.13.3
 - terms_of_service: 1.5.1
 - text: 3.0.1
 - theming: 1.10.0
 - timemanager: 0.1.4
 - twofactor_backupcodes: 1.8.0
 - twofactor_totp: 5.0.0
 - updatenotification: 1.9.0
 - video_converter: 0.1.4
 - viewer: 1.3.0
 - workflow_ocr: 1.19.1
 - workflow_pdf_converter: 1.4.0
 - workflow_script: 1.4.0
 - workflowengine: 2.1.0
Disabled:
 - admin_audit
 - breezedark
 - dashboard
 - drop_account
 - encryption
 - external
 - files_accesscontrol
 - files_external
 - files_fulltextsearch
 - fulltextsearch
 - fulltextsearch_elasticsearch
 - joplin
 - jsloader
 - passwords
 - registration
 - richdocuments
 - socialsharing_googleplus
 - survey_client
 - user_ldap
 - weather

Configuration (config/config.php)

{
    "memcache.local": "\\OC\\Memcache\\APCu",
    "filelocking.enabled": true,
    "redis": {
        "host": "***REMOVED SENSITIVE VALUE***",
        "port": 0,
        "dbindex": 0,
        "timeout": 1.5,
        "password": "***REMOVED SENSITIVE VALUE***"
    },
    "instanceid": "***REMOVED SENSITIVE VALUE***",
    "passwordsalt": "***REMOVED SENSITIVE VALUE***",
    "secret": "***REMOVED SENSITIVE VALUE***",
    "trusted_domains": [
        ""***REMOVED SENSITIVE VALUE***"
        ""***REMOVED SENSITIVE VALUE***"
    ],
    "datadirectory": "***REMOVED SENSITIVE VALUE***",
    "overwrite.cli.url": "https:\/\/"***REMOVED SENSITIVE VALUE***"",
    "htaccess.RewriteBase": "\/",
    "overwriteprotocol": "https",
    "dbtype": "mysql",
    "version": "19.0.3.1",
    "dbname": "***REMOVED SENSITIVE VALUE***",
    "dbhost": "***REMOVED SENSITIVE VALUE***",
    "dbport": "",
    "dbtableprefix": "oc_",
    "mysql.utf8mb4": true,
    "dbuser": "***REMOVED SENSITIVE VALUE***",
    "dbpassword": "***REMOVED SENSITIVE VALUE***",
    "installed": true,
    "maintenance": false,
    "theme": "",
    "loglevel": 0,
    "updater.release.channel": "stable",
    "auth.bruteforce.protection.enabled": true,
    "check_for_working_htaccess": true,
    "data-fingerprint": ""***REMOVED SENSITIVE VALUE***"a",
    "mail_from_address": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpmode": "smtp",
    "mail_smtpauthtype": "LOGIN",
    "mail_domain": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpsecure": ""***REMOVED SENSITIVE VALUE***"",
    "mail_smtpauth": 1,
    "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
    "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
    "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpport": ""***REMOVED SENSITIVE VALUE***"",
    "session_lifetime": "***REMOVED SENSITIVE VALUE***",
    "session_keepalive": false,
    "logtimezone": ""***REMOVED SENSITIVE VALUE***"",
    "logfile": "\/media\/log\/nextcloud.log",
    "knowledgebaseenabled": false,
    "log_rotate_size": "***REMOVED SENSITIVE VALUE***",
    "mail_sendmailmode": "smtp",
    "app_install_overwrite": [
        "passman",
        "dicomviewer",
        "radio"
    ]
}

Are you using external storage, if yes which one: no

Are you using encryption:

Are you using an external user-backend, if yes which one: no

Client configuration

Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36 Edg/85.0.564.70

Operating system: W10

Logs

Web server error log

Nextcloud log

Browser log

[jakobroehrl]

duplicate of: #173