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MacOS Desktop Client 4.1 freezes immediately after startup #4187

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bendschs opened this issue Jan 20, 2022 · 7 comments
Closed

MacOS Desktop Client 4.1 freezes immediately after startup #4187

bendschs opened this issue Jan 20, 2022 · 7 comments

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@bendschs
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bendschs commented Jan 20, 2022

MacOS Desktop Client 4.1 freezes immediately after startup.

This happens on Catalina and Monterey. My Nextcloud Server is running 23.0.
I did not find anything useful from the serverlogs, the client is showing me a couple of files that could not be synced because they have "white space at the end of filename" (just before freezing), which is not even true, i checked all the files the client mentioned none had actually a white space at the end.

Bildschirmfoto 2022-01-20 um 15 16 10

On server side i get a very unspecific "sabre/dav/Exception: Unkonw error while seeking content"

Bildschirmfoto 2022-01-20 um 15 26 12

@asquiart
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Same issue here on Linux.
Server logs same as above.
As soon as it starts syncing it freezes and pins one CPU to 100%.

https://pastebin.com/N8F3kxns

@bendschs
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bendschs commented Jan 21, 2022

just to spice it up a little bit:

Bildschirmfoto 2022-01-21 um 17 33 37

the dropbox m1-release might be a bit late but i bet it actually works 😈

@d-3-s
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d-3-s commented Jan 25, 2022

I observed that bug as well. I did a bit more debugging and can report the following.

I am almost sure that it is related to the client and has nothing todo with the server. I had my client connected to a server of 21.0.1 server and a 23.0.0. server.
I have certain files, which let the server crash as soon as I try to place it in one of the folders.
The way I debugged it is was that I killed nextcloud client, removed half of the files, and checked if it crashed or not, and then added them step by step till I found the file.

I have files which look totally normal and have already been on nextcloud, and lead to the crash once I moved them.

I managed to reproduce now a case which leads on my client always to a crash.

  1. I create a folder .git and wait till it is synced
  2. I upload the attached rtf file (not the zipped version) test.rtf.zip
    Edit: It seams a lot of files which I create inside ".$foldername" lead to the crash. touch test.txt inside a folder ".test" is o.k. but as soon as I edit it and save it with asdf it crahes
  3. I wait a few seconds and the client will crash

Resolving it:

  1. kill the client
  2. remove this file --> everything is fine

I originally also tried to manually delete the local caches

  • /Users/$User/Library/Caches/Nextcloud
  • the 3 files in the root folder of the nextcloud folder (*.db, *.db-shm, *.db-wal)

To me it looked like it is not needed or helping anything to delete them.

@TheRojam
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Have the same problem. Since a few days.
MBP 15" Mid 2015 w/ QuadCore 2.2 GHz i7 + 16 GB

@github-actions
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This bug report did not receive an update in the last 4 weeks. Please take a look again and update the issue with new details, otherwise the issue will be automatically closed in 2 weeks. Thank you!

@github-actions github-actions bot added the stale label Feb 24, 2022
@github-actions
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This bug report is getting automatically closed due to no answer since the issue has been staled. Thank you!

@tflidd
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tflidd commented Dec 9, 2022

Is this the same as #4077?

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