From f036b9548b7b84b112671509cd6881d8cb823a15 Mon Sep 17 00:00:00 2001
From: Ken Celenza <ken@celenza.org>
Date: Tue, 25 Jun 2024 13:38:26 -0400
Subject: [PATCH 1/4] Update servicenow_setup.md

---
 docs/admin/integrations/servicenow_setup.md | 8 ++++++++
 1 file changed, 8 insertions(+)

diff --git a/docs/admin/integrations/servicenow_setup.md b/docs/admin/integrations/servicenow_setup.md
index 6c1bbc891..a685078bc 100644
--- a/docs/admin/integrations/servicenow_setup.md
+++ b/docs/admin/integrations/servicenow_setup.md
@@ -80,3 +80,11 @@ PLUGINS_CONFIG = {
 
 !!! note
     Configuration keys are prefixed with `servicenow_`.
+
+## Why did my job fail with an `IncompleteJSONError`?
+
+```
+An exception occurred: `IncompleteJSONError: lexical error: invalid char in json text. <meta (right here) ------^
+```
+
+This exception probably means that your ServiceNow developer instance is currently hibernating and needs to be awoken.

From 79cd19c95bf39a3311cc9d0b0121981eb378ce6a Mon Sep 17 00:00:00 2001
From: Ken Celenza <ken@celenza.org>
Date: Tue, 25 Jun 2024 15:35:05 -0400
Subject: [PATCH 2/4] Update servicenow.md

---
 docs/user/integrations/servicenow.md | 2 +-
 1 file changed, 1 insertion(+), 1 deletion(-)

diff --git a/docs/user/integrations/servicenow.md b/docs/user/integrations/servicenow.md
index 5cf8dbcf1..72d5bfb7b 100644
--- a/docs/user/integrations/servicenow.md
+++ b/docs/user/integrations/servicenow.md
@@ -4,7 +4,7 @@ This integration provides the ability to synchronize basic data from Nautobot in
 
 - Nautobot Manufacturer table to ServiceNow Company table
 - Nautobot DeviceType table to ServiceNow Hardware Product Model table
-- Nautobot Region and Site tables to ServiceNow Location table
+- Nautobot Locations tables to ServiceNow Location table
 - Nautobot Device table to ServiceNow IP Switch table
 - Nautobot Interface table to ServiceNow Interface table
 

From cff3b4112760754b78f771f608d4627e47b20cd6 Mon Sep 17 00:00:00 2001
From: itdependsnetworks <ken@celenza.org>
Date: Tue, 25 Jun 2024 21:47:56 -0400
Subject: [PATCH 3/4] Add doc fragment

---
 changes/472.documentation | 1 +
 1 file changed, 1 insertion(+)
 create mode 100644 changes/472.documentation

diff --git a/changes/472.documentation b/changes/472.documentation
new file mode 100644
index 000000000..3e14c04d7
--- /dev/null
+++ b/changes/472.documentation
@@ -0,0 +1 @@
+Update ServiceNow documentation for Locations and FAQ error. 

From f07d6d6daea0e306c6684d7b07eba697a2f6a8b2 Mon Sep 17 00:00:00 2001
From: itdependsnetworks <ken@celenza.org>
Date: Tue, 25 Jun 2024 21:50:50 -0400
Subject: [PATCH 4/4] move to the faq

---
 docs/admin/integrations/servicenow_setup.md | 7 -------
 docs/user/faq.md                            | 8 ++++++++
 2 files changed, 8 insertions(+), 7 deletions(-)

diff --git a/docs/admin/integrations/servicenow_setup.md b/docs/admin/integrations/servicenow_setup.md
index a685078bc..11de64353 100644
--- a/docs/admin/integrations/servicenow_setup.md
+++ b/docs/admin/integrations/servicenow_setup.md
@@ -81,10 +81,3 @@ PLUGINS_CONFIG = {
 !!! note
     Configuration keys are prefixed with `servicenow_`.
 
-## Why did my job fail with an `IncompleteJSONError`?
-
-```
-An exception occurred: `IncompleteJSONError: lexical error: invalid char in json text. <meta (right here) ------^
-```
-
-This exception probably means that your ServiceNow developer instance is currently hibernating and needs to be awoken.
diff --git a/docs/user/faq.md b/docs/user/faq.md
index e4955af91..ce6588a28 100644
--- a/docs/user/faq.md
+++ b/docs/user/faq.md
@@ -3,3 +3,11 @@
 ## _Is the application actually a Single Source of Truth?_
 
 In reality the application intends to have behaviors as if it was a SSoT. The difference being, the application intends to aggregate data in the real world where it is not feasible to have the System of Record be in a single system.
+
+## Why did my ServiceNow job fail with an `IncompleteJSONError`?
+
+```
+An exception occurred: `IncompleteJSONError: lexical error: invalid char in json text. <meta (right here) ------^
+```
+
+This exception probably means that your ServiceNow developer instance is currently hibernating and needs to be awoken.