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[Android] Unable to press continue button after pressing OK on the keyboard #3

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Anno008 opened this issue May 6, 2019 · 6 comments

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@Anno008
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Anno008 commented May 6, 2019

Steps to Reproduce

  • Open the mopinion form
  • Reach the page that gives the option to provide our contact details.
  • Fill the email field. (we put [email protected])
  • Press the OK button on the keyboard

Actual Behavior

When we press the ok button, the mopinion form goes down a little bit, we can see the original screen behind it. Moreover, the continue button goes out of reach, can't scroll down to it.

Expected Behavior

The form shouldn't be moved down.
Pressing the OK button on the keyboard should:

  1. Dismiss the keyboard?
  2. Focus the next input field, phone number?
  3. Press the continue button?

Basic Information

Version with issue: 0.3.1
React Native Version: 0.59.3
React Version: 16.8.6

Screenshots

Before pressing the OK button on the keyboard:
BeforePressingOK

After pressing the OK button on the keyboard:
AfterPressingOK

@keeswolters
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Hi @Anno008, thanks for reaching out to us. Can you please email your organisation name or mopinion username to [email protected], so we can also have a look at your form configuration etc?

@Anwardo
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Anwardo commented May 14, 2019

I wasn't able to replicate the issue with the entire form dialog scrolling down. We have improved the detection of the appearance of the keyboard though in version 0.3.3. We're now using the keyboardDidShow and keyboardDidHide events where previously we used keyboardWillShow and keyboardWillHide which don't always work in Android. This should mean the continue button should always stay accessible.

Leaving this open for now till we reach a full resolution.

@ledbat
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ledbat commented May 17, 2019

Hi there,
We (Talpa) are encountering a similar issue.
When typing and the keyboard is expanded, when pressing the Send button the screen wil close halve way. See video Attached.

We use the latest version: 0.33
20190517-083752-480x986.mp4.zip

@tijs
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tijs commented Jan 6, 2020

@Anwardo i am experiencing a similar issue. Everything works fine on iOS. On Android however:

  • when the any input field is tapped that triggers the keyboard the keyboard pushes the form out of view

Screenshot_20200106-135856_AD Test debug

  • when you 'close' the keyboard (down arrow) the whole modal moves down instead of just the keyboard

Screenshot_20200106-135935_AD Test debug

Above screenshots are from a Samsung S9 device.

@tijs
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tijs commented Jan 6, 2020

This on the latest 1.2.0 version btw.

@Anwardo
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Anwardo commented Jan 8, 2020

We just released v1.2.1 with a fix for this issue 🚀 🙂

@Anwardo Anwardo closed this as completed Jan 8, 2020
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5 participants