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Describe the bug
Using the new feature to Open a thread by clicking a reaction, the users can not close their thread by themselves like a normal thread would allow if they messaged the bot. Also, the thread creation does not ping any users from the ModMail team, it opens silently.
Bot Info
Bot version: 3.7.1
Heroku Host
To Reproduce
Steps to reproduce the behavior:
Who can reproduce: Anyone
Where can it be reproduced: Using the emoji reaction to open a thread
Screenshots
What the user sees if they click the reaction:
What the modmail team sees if a new ticket comes in from the reaction:
vs.
What the user sees if the message the bot:
and What the staff sees:
The text was updated successfully, but these errors were encountered:
Describe the bug
Using the new feature to Open a thread by clicking a reaction, the users can not close their thread by themselves like a normal thread would allow if they messaged the bot. Also, the thread creation does not ping any users from the ModMail team, it opens silently.
Bot Info
Bot version: 3.7.1
Heroku Host
To Reproduce
Steps to reproduce the behavior:
Screenshots
What the user sees if they click the reaction:
What the modmail team sees if a new ticket comes in from the reaction:
vs.
What the user sees if the message the bot:
and What the staff sees:
The text was updated successfully, but these errors were encountered: