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[BUG] Emoji Reaction threads #2881

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finalyzed opened this issue Nov 13, 2020 · 1 comment
Closed

[BUG] Emoji Reaction threads #2881

finalyzed opened this issue Nov 13, 2020 · 1 comment
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maybe: bug An unconfirmed bug

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@finalyzed
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Describe the bug
Using the new feature to Open a thread by clicking a reaction, the users can not close their thread by themselves like a normal thread would allow if they messaged the bot. Also, the thread creation does not ping any users from the ModMail team, it opens silently.

Bot Info
Bot version: 3.7.1
Heroku Host

To Reproduce
Steps to reproduce the behavior:

  1. Who can reproduce: Anyone
  2. Where can it be reproduced: Using the emoji reaction to open a thread

Screenshots
What the user sees if they click the reaction:
image
What the modmail team sees if a new ticket comes in from the reaction:
image

vs.

What the user sees if the message the bot:
image
and What the staff sees:
image

@finalyzed finalyzed added the maybe: bug An unconfirmed bug label Nov 13, 2020
@fourjr
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fourjr commented Nov 14, 2020

Fixed in v3.7.5

@fourjr fourjr closed this as completed Nov 14, 2020
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Labels
maybe: bug An unconfirmed bug
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