diff --git a/content/automate/ManageIQ/AutomationManagement/AnsibleTower/Service/Provisioning/StateMachines/Provision.class/__methods__/check_provisioned.rb b/content/automate/ManageIQ/AutomationManagement/AnsibleTower/Service/Provisioning/StateMachines/Provision.class/__methods__/check_provisioned.rb
index cb6a504ac..b51ec70d2 100644
--- a/content/automate/ManageIQ/AutomationManagement/AnsibleTower/Service/Provisioning/StateMachines/Provision.class/__methods__/check_provisioned.rb
+++ b/content/automate/ManageIQ/AutomationManagement/AnsibleTower/Service/Provisioning/StateMachines/Provision.class/__methods__/check_provisioned.rb
@@ -39,7 +39,7 @@ def check_provisioned(task, service)
                       @handle.log('error', 'Please examine job console output for more details') if @handle.root['ae_result'] == 'error'
 
                       job.refresh_ems
-                      task.miq_request.user_message = @handle.root['ae_reason'].truncate(255) unless @handle.root['ae_reason'].blank?
+                      task.miq_request.user_message = @handle.root['ae_reason'] unless @handle.root['ae_reason'].blank?
                     end
                   end
 
diff --git a/content/automate/ManageIQ/AutomationManagement/AnsibleTower/Service/Provisioning/StateMachines/Provision.class/__methods__/provision.rb b/content/automate/ManageIQ/AutomationManagement/AnsibleTower/Service/Provisioning/StateMachines/Provision.class/__methods__/provision.rb
index f112c2095..d97b11b53 100644
--- a/content/automate/ManageIQ/AutomationManagement/AnsibleTower/Service/Provisioning/StateMachines/Provision.class/__methods__/provision.rb
+++ b/content/automate/ManageIQ/AutomationManagement/AnsibleTower/Service/Provisioning/StateMachines/Provision.class/__methods__/provision.rb
@@ -40,7 +40,7 @@ def run(task, service)
                   rescue => err
                     @handle.root['ae_result'] = 'error'
                     @handle.root['ae_reason'] = err.message
-                    task.miq_request.user_message = err.message.truncate(255)
+                    task.miq_request.user_message = err.message
                     @handle.log("error", "Template #{service.job_template.name} launching failed. Reason: #{err.message}")
                   end
                 end
diff --git a/content/automate/ManageIQ/Cloud/Orchestration/Provisioning/StateMachines/Methods.class/__methods__/check_provisioned.rb b/content/automate/ManageIQ/Cloud/Orchestration/Provisioning/StateMachines/Methods.class/__methods__/check_provisioned.rb
index b4775dc73..fe3428c7f 100644
--- a/content/automate/ManageIQ/Cloud/Orchestration/Provisioning/StateMachines/Methods.class/__methods__/check_provisioned.rb
+++ b/content/automate/ManageIQ/Cloud/Orchestration/Provisioning/StateMachines/Methods.class/__methods__/check_provisioned.rb
@@ -29,7 +29,7 @@ def main
                 end
 
                 unless @handle.root['ae_reason'].blank?
-                  task.miq_request.user_message = @handle.root['ae_reason'].truncate(255)
+                  task.miq_request.user_message = @handle.root['ae_reason']
                 end
               end
 
diff --git a/content/automate/ManageIQ/Cloud/Orchestration/Provisioning/StateMachines/Methods.class/__methods__/provision.rb b/content/automate/ManageIQ/Cloud/Orchestration/Provisioning/StateMachines/Methods.class/__methods__/provision.rb
index 4f3e0090b..7795274bb 100644
--- a/content/automate/ManageIQ/Cloud/Orchestration/Provisioning/StateMachines/Methods.class/__methods__/provision.rb
+++ b/content/automate/ManageIQ/Cloud/Orchestration/Provisioning/StateMachines/Methods.class/__methods__/provision.rb
@@ -25,7 +25,7 @@ def main
                 rescue => err
                   @handle.root['ae_result'] = 'error'
                   @handle.root['ae_reason'] = err.message
-                  task.miq_request.user_message = err.message.truncate(255)
+                  task.miq_request.user_message = err.message
                   @handle.log("error", "Stack #{service.stack_name} creation failed. Reason: #{err.message}")
                 end
               end
diff --git a/content/automate/ManageIQ/Cloud/Orchestration/Reconfiguration/StateMachines/Methods.class/__methods__/reconfigure.rb b/content/automate/ManageIQ/Cloud/Orchestration/Reconfiguration/StateMachines/Methods.class/__methods__/reconfigure.rb
index 82622b9a1..6852a4f7b 100644
--- a/content/automate/ManageIQ/Cloud/Orchestration/Reconfiguration/StateMachines/Methods.class/__methods__/reconfigure.rb
+++ b/content/automate/ManageIQ/Cloud/Orchestration/Reconfiguration/StateMachines/Methods.class/__methods__/reconfigure.rb
@@ -13,6 +13,6 @@
 rescue => err
   $evm.root['ae_result'] = 'error'
   $evm.root['ae_reason'] = err.message
-  task.miq_request.user_message = err.message.truncate(255)
+  task.miq_request.user_message = err.message
   $evm.log("error", "Stack #{service.stack_name} update failed. Reason: #{err.message}")
 end
diff --git a/content/automate/ManageIQ/ConfigurationManagement/AnsibleTower/Service/Provisioning/StateMachines/Provision.class/__methods__/check_provisioned.rb b/content/automate/ManageIQ/ConfigurationManagement/AnsibleTower/Service/Provisioning/StateMachines/Provision.class/__methods__/check_provisioned.rb
index ecc463039..317b315f1 100644
--- a/content/automate/ManageIQ/ConfigurationManagement/AnsibleTower/Service/Provisioning/StateMachines/Provision.class/__methods__/check_provisioned.rb
+++ b/content/automate/ManageIQ/ConfigurationManagement/AnsibleTower/Service/Provisioning/StateMachines/Provision.class/__methods__/check_provisioned.rb
@@ -32,7 +32,7 @@ def check_provisioned(task, service)
       @handle.log('error', 'Please examine job console output for more details') if @handle.root['ae_result'] == 'error'
 
       job.refresh_ems
-      task.miq_request.user_message = @handle.root['ae_reason'].truncate(255) unless @handle.root['ae_reason'].blank?
+      task.miq_request.user_message = @handle.root['ae_reason'] unless @handle.root['ae_reason'].blank?
     end
   end
 
diff --git a/content/automate/ManageIQ/ConfigurationManagement/AnsibleTower/Service/Provisioning/StateMachines/Provision.class/__methods__/provision.rb b/content/automate/ManageIQ/ConfigurationManagement/AnsibleTower/Service/Provisioning/StateMachines/Provision.class/__methods__/provision.rb
index e83a430b9..c09ee37f6 100644
--- a/content/automate/ManageIQ/ConfigurationManagement/AnsibleTower/Service/Provisioning/StateMachines/Provision.class/__methods__/provision.rb
+++ b/content/automate/ManageIQ/ConfigurationManagement/AnsibleTower/Service/Provisioning/StateMachines/Provision.class/__methods__/provision.rb
@@ -32,7 +32,7 @@ def run(task, service)
   rescue => err
     @handle.root['ae_result'] = 'error'
     @handle.root['ae_reason'] = err.message
-    task.miq_request.user_message = err.message.truncate(255)
+    task.miq_request.user_message = err.message
     @handle.log("error", "Template #{service.job_template.name} launching failed. Reason: #{err.message}")
   end
 end