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updates with julianne's edits
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abraibrai authored Dec 2, 2024
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## Availability

Session Replay is available on each of the Free, Growth, and Enterprise plans.
Session Replay is available on the Free, Growth, and Enterprise plans!

- Customers on a Free plan have access to 10k free replays per month.
- Customers on Growth and Enterprise plans have access to 20k free replays per month.
- Additional custom volumes of Session Replay are available as an add-on purchase for [Enterprise plans] (https://mixpanel.com/pricing/).
- Customers on the Free plan have access to 10k free replays per month.
- Customers on the Growth and Enterprise plans have access to 20k free replays per month.
- Additional custom volumes of Session Replay are available as an add-on purchase for [Enterprise plans](https://mixpanel.com/pricing/).

To access free replays, customers will need to ensure they’re on the latest Free and Growth plans:
To access free replays, customers will need to ensure they’re on the latest Mixpanel plans:

- For customers on an existing **Free** plan:
- Ensure you switch your plan to the latest Free plan, which includes 1M monthly events and 10k session replays. You can make this switch directly from the [pricing page](https://mixpanel.com/pricing/).
- Switch your plan to the latest Free plan, which includes 1M monthly events and 10k session replays. You can make this switch directly from the [pricing page](https://mixpanel.com/pricing/).
- For customers on an existing **Growth** plan:
- You are on the latest plan if you changed your plan volume or purchased a plan for the first time after April 2024.
- Otherwise, you can make the switch to our latest plan directly from the [pricing page](https://mixpanel.com/pricing/).
- You're on the latest plan if you purchased or edited your plan after April 2024. If you're not sure if you're on the latest plan, you confirm on the [pricing page](https://mixpanel.com/pricing/) - if you see 'Make the Switch' on the Growth plan, then you are on an older version.
- You can make the switch to our latest plan directly from the [pricing page](https://mixpanel.com/pricing/).
- Enterprise customers should contact their account manager to determine their plan status.

Customers will be blocked from viewing additional replays above their monthly limit (or custom limit, in the case of purchasing an add-on amount on an Enterprise plan) until they upgrade or purchase additional volumes.
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