[Update Request]: RealVNC.VNCViewer 7.6.1 (also "current" version 7.6.0 from winget fails to install)

[R-Adrian]

What type of update are you requesting?

A new version of an existing package

Current Package Identifier

RealVNC.VNCViewer

Package Version

7.6.1

Please describe the changes you would like to see

MSI Installers: https://downloads.realvnc.com/download/file/viewer.files/VNC-Viewer-7.6.1-Windows-msi.zip

EXE installer: https://downloads.realvnc.com/download/file/viewer.files/VNC-Viewer-7.6.1-Windows.exe

the "current" version known by winget, 7.6.0, is failing to install, but manually downloading the 7.6.1 zip, extracting it and then installing the x64 msi works ok for me.

PS C:\WINDOWS\system32> winget upgrade RealVNC.VNCViewer
Found VNC Viewer [RealVNC.VNCViewer] Version 7.6.0.50657
This application is licensed to you by its owner.
Microsoft is not responsible for, nor does it grant any licenses to, third-party packages.
Downloading https://downloads.realvnc.com/download/file/viewer.files/VNC-Viewer-7.6.0-Windows-msi.zip
  ██████████████████████████████  7.37 MB / 7.37 MB
Successfully verified installer hash
Extracting archive...
Successfully extracted archive
Starting package install...
Installer failed with exit code: 1603

[R-Adrian]

note: i opened that log file... the error is because winget is trying to install a 32-bit MSI on a system where the previous installed version is 64-bit... and it tries to upgrade a 64-bit program to a 32-bit one

related pull request: #120095

=== Logging started: 25.09.2023  09:14:54 ===
Action start 09:14:54: INSTALL.
Action start 09:14:54: FindRelatedProducts.
Action ended 09:14:54: FindRelatedProducts. Return value 1.
Action start 09:14:54: SaveInstallDirCmdLineValue.
Action ended 09:14:54: SaveInstallDirCmdLineValue. Return value 1.
Action start 09:14:54: AppSearch.
Action ended 09:14:55: AppSearch. Return value 1.
Action start 09:14:55: LaunchConditions.
MSI (s) (94:D8) [09:14:55:001]: Product: RealVNC Viewer 7.6.0 -- Setup has detected that you are running a 64-bit version of Windows. Please download and install a 64-bit version of the software.

Setup has detected that you are running a 64-bit version of Windows. Please download and install a 64-bit version of the software.
Action ended 09:14:55: LaunchConditions. Return value 3.
Action ended 09:14:55: INSTALL. Return value 3.
[...snip...]

[Trenly]

• Related to winget upgrade RealVNC.VNCViewer pulls 32-bit installer on 64-bit machine, resulting in failure winget-cli#3653