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Unable to remove package #4678

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sagar297 opened this issue Jul 26, 2024 · 3 comments
Closed

Unable to remove package #4678

sagar297 opened this issue Jul 26, 2024 · 3 comments
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@sagar297
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Brief description of your issue

Unable to uninstall Gyan.FFmpeg.
Only the latest version of Gyan.FFmpeg is installed.
winget uninstall Gyan.FFmpeg --all-versions and winget uninstall --id Gyan.FFmpeg --version 7.0.1 does not work.

winget list Gyan.FFmpeg returns:

Name   Id          Version
--------------------------
FFmpeg Gyan.FFmpeg 7.0.1

Log

2024-07-26 13:34:19.676 [REPO] Performing search: Query:[none] Filter:Id='Gyan.FFmpeg'[CaseInsensitive]
2024-07-26 13:34:19.687 [REPO] Finding installed package from available package using system reference search: Query:[none] Include:NormalizedNameAndPublisher='ffmpeg'+'gyan'[Exact]
2024-07-26 13:34:19.687 [REPO] Performing search: Query:[none] Include:NormalizedNameAndPublisher='ffmpeg'+'gyan'[Exact]
2024-07-26 13:34:19.689 [REPO] Performing search: Query:[none] Include:ProductCode='gyan.ffmpeg_microsoft.winget.source_8wekyb3d8bbwe'[Exact] Include:NormalizedNameAndPublisher='ffmpeg'+'gyan'[Exact]
2024-07-26 13:34:19.691 [REPO] ... installed package [ARP\User\X64\Gyan.FFmpeg_Microsoft.Winget.Source_8wekyb3d8bbwe] had multiple correlations and is being ignored as a match for [Gyan.FFmpeg]
2024-07-26 13:34:19.691 [CLI ] Search result size: 0
2024-07-26 13:34:19.691 [CLI ] No app found matching input criteria
2024-07-26 13:34:19.733 [CLI ] Terminating context: 0x8a150014 at C:__w\1\s\external\pkg\src\AppInstallerCLICore\Workflows\WorkflowBase.cpp:3e5

Steps to reproduce

winget install Gyan.FFmpeg
winget uninstall Gyan.FFmpeg

Expected behavior

winget should remove the package.

Actual behavior

No installed package found matching input criteria.

Environment

Windows Package Manager (Preview) v1.9.1981-preview
Copyright (c) Microsoft Corporation. All rights reserved.

Windows: Windows.Desktop v10.0.26252.5000
System Architecture: X64
Package: Microsoft.DesktopAppInstaller v1.24.1981.0

Winget Directories
-------------------------------------------------------------------------------------------------------------------------------
Logs                               %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\DiagOutputDir
User Settings                      %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\settings.json
Portable Links Directory (User)    %LOCALAPPDATA%\Microsoft\WinGet\Links
Portable Links Directory (Machine) C:\Program Files\WinGet\Links
Portable Package Root (User)       %LOCALAPPDATA%\Microsoft\WinGet\Packages
Portable Package Root              C:\Program Files\WinGet\Packages
Portable Package Root (x86)        C:\Program Files (x86)\WinGet\Packages
Installer Downloads                %USERPROFILE%\Downloads

Links
---------------------------------------------------------------------------
Privacy Statement   https://aka.ms/winget-privacy
License Agreement   https://aka.ms/winget-license
Third Party Notices https://aka.ms/winget-3rdPartyNotice
Homepage            https://aka.ms/winget
Windows Store Terms https://www.microsoft.com/en-us/storedocs/terms-of-sale

Admin Setting                             State
--------------------------------------------------
LocalManifestFiles                        Disabled
BypassCertificatePinningForMicrosoftStore Disabled
InstallerHashOverride                     Enabled
LocalArchiveMalwareScanOverride           Disabled
ProxyCommandLineOptions                   Disabled
DefaultProxy                              Disabled
@microsoft-github-policy-service microsoft-github-policy-service bot added the Needs-Triage Issue need to be triaged label Jul 26, 2024
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@denelon
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denelon commented Jul 26, 2024

@microsoft-github-policy-service microsoft-github-policy-service bot removed the Needs-Triage Issue need to be triaged label Jul 26, 2024
@denelon denelon added the Resolution-Duplicate Issue is a duplicate label Jul 26, 2024
@denelon denelon closed this as completed Jul 26, 2024
@denelon denelon added this to the 1.9 Client milestone Jul 26, 2024
@sagar297
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This issue looks like what got reported in #2949 and is a duplicate of #3279.

The workaround identified in issue #3279 appears ineffective in resolving the issue.
I have the correct version of the software in my system registry.
image

I have tried to uninstall the software from the control panel, subsequently reinstall it using winget, and ultimately attempted to uninstall it through winget once again. These measures have failed to produce the desired results.

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