WSL2 won't start/hangs on Windows Insider Beta build 10.0.22623.1250

[adamsharif]

Version

Microsoft Windows [Version 10.0.22623.1250]

WSL Version

• WSL 2
• WSL 1

Kernel Version

N/A - unable to access any distros

Distro Version

Ubuntu 22.04

Other Software

Docker Desktop (Windows) v4.16.3

Issue also reproducile without Docker Desktop installed.

Repro Steps

Trying to start a WSL distro, the CLI hangs indefinitely.
Restarting services/killing processes and also rebooting makes no difference.

Already tried to reinstal WSL - seems that if installing WSL via appwiz.cpl as a feature and then the required update for WSL2, WSL will work temporarily until either wsl --update is executed which in turn installs WSL from the Store, or Windows Update automatically installs the latest WSL update.

"Virtual Machine Platform" feature is already installed, and I've already tried:

1. Completely remove "Virtual Machine Platform" and WSL feature, reboot, reinstall, reboot, try to run WSL
2. Remove/reinstall all distros
3. Remove WSL feature from appwiz.cpl, install only via Store
4. Multiple reboots and variations of the above steps

As it stands, on my current version of Windows, I'm unable to use WSL at all - all Windows Updates already installed.

Note: other commands such as wsl --shutdown also hang forever - and looking at the process vmmemWSL, there's no CPU activity whatsoever at the time. Also, please note that I've disabled "fast start-up", that made no difference

Expected Behavior

It should be possible to start wsl.exe and access distros.

Actual Behavior

Distros do not start, WSL executable hangs

Diagnostic Logs

Logs: https://1drv.ms/u/s!AsFxfFvdjdSvr_o4VMfCGeLhDLrZow?e=ogM56N

[OneBlue]

Thanks for reporting this @adamsharif. Unfortunately I'm not seeing any '.elt' files in the logs you share. Can you try capturing logs again ?

/logs

[microsoft-github-policy-service]

Hello! Could you please provide more logs to help us better diagnose your issue?

To collect WSL logs, download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The scipt will output the path of the log file once done.

Once completed please upload the output files to this Github issue.

Click here for more info on logging

Thank you!

[adamsharif]

Thanks for your help @OneBlue ! In the end I tried another reinstall and this time left the distro installing in the background for around half an hour - eventually to my surprise, it was running!
So it seems a final reinstall of all the components fixed the issue, and for some reason on my device distros install very slowly.

Thanks for your help though, I'll close this issue