Cannot upgrade to WSL 2, I'm getting this error (The system cannot find the file specified.) #6341

nagarajcruze · 2020-12-15T11:03:52Z

Environment

Windows build number: Microsoft Windows [Version 10.0.19042.685]
Your Distribution version: Release:        20.04
Whether the issue is on WSL 2( WSL 1 works fine) : Linux version 4.4.0-19041-Microsoft ([email protected]) (gcc version 5.4.0 (GCC) ) #488-Microsoft Mon Sep 01 13:43:00 PST 2020

Steps to reproduce

I have two partition, C and D. by default ubuntu wsl 2 installed on C drive and I was using it without any problems, then two weeks before my C drive started to full, so I tried to move wsl distro to D drive [followed this->] (how to move the vhdx of wsl2 to other disk MicrosoftDocs/WSL#412 (comment)).
This method worked fine and I was using wsl2 ubuntu without any problems. Then two days before again the C drive started to full.
This time I took a backup of the (Ubuntu.vhdx file, i just moved it to my external drive) and deleted the entire D drive and and extended C drive to get space.
Then I installed wsl2 ubuntu from store and it is installed to C drive, now I overwrite the ubuntu file located under C:\Users<username>\AppData\Local\Packages<distro-name>\localstate\distro.vhdx (This time I didn't followed this (how to move the vhdx of wsl2 to other disk MicrosoftDocs/WSL#412 (comment)) I simply overwrited the .vhdx file)
Now the problem Started.

WSL logs:
This is my feedback
https://aka.ms/AAamegk

Expected behavior

I want to use wsl 2 distros instead wsl 1.

Actual behavior

If I install any distro from Microsoft store, by setting WSL version 1 by default, then i can install any distro and works fine.
Like in this image

If I change WSL default version to 2 then installing any version gives this error.
Same will happen even after installing distro as WSL version 1 then upgrading to WSL version 2.

Any fixes I tried before opening this issue?

Yes,

Uninstalled Virtaul box, Vmware, Docker desktop then rebooted, fixed? NO.
Uninstalled all Vbox/VMware Network Drivers, fixed? NO
Removed all the distro by wsl --unregister and also from settings -> apps --> Uninstall, then freshly installed from microsoft store. fixed? NO.
Again did the above steps, along with removed wsl 2 update package(kernel), fixed? NO.
Finally,
Again Uninstalled everything like 3rd step, also turned off Windows Optional Features ( Windows Subsystem for Linux , Virtual Machine Platform, Windows Hypervisor Platform) and did everything from first following this https://docs.microsoft.com/en-us/windows/wsl/install-win10 fixed, NO.

I don't understand anything, say in simple words, From where/when the problem started?

After I overwrite my backed-up ubuntu.vhdx file with the freshly installed ubuntu.vhdx file.

The text was updated successfully, but these errors were encountered:

nagarajcruze · 2020-12-15T11:19:19Z

@licanhua can you please help me now?

licanhua · 2020-12-15T17:12:45Z

Thanks for your logs. Unfortunately it doesn't provide the information I need.

If I understand your scenario correctly, you were actually using WSL 2, and then you backed up your system as .vhdx. (only wsl 2 use vhdx).
So your restore procedure should like this:

uninstall the ubuntu from the system (because it's wsl 1 in your wsl -l -v)
wsl --set-default-version 2 to set the default version to 2
install ubuntu again. wsl -l -v, and check Ubuntu is wsl 2
wsl --shutdown, and replace Ubuntu.vhdx with the backup
start Ubuntu

nagarajcruze · 2020-12-15T18:04:46Z

sir, You meant? should I want to do this now? or you are guuessing that this is how I have done previously?

nagarajcruze · 2020-12-15T18:08:24Z

if I follow the steps you say, from 2nd step, after I set the default version to 2.
I'll go and install Ubuntu from Microsoft store, if I click launch button on Microsoft store a CMD prompt will open, let me add the screenshot.

you can see the same error.

licanhua · 2020-12-15T19:18:30Z

@benhillis Do you have any idea why this happen, or continue the investigation? Log is provided, but there is no WSL or network logs in it.

benhillis · 2020-12-15T19:19:49Z

@licanhua - where is the file not found error coming from?

licanhua · 2020-12-15T19:23:42Z

I have no idea because there is no log. network?

licanhua · 2020-12-15T19:27:59Z

@nagarajcruze, can you check if C:\Windows\System32\VmSynthNic.dll exists

benhillis · 2020-12-15T21:31:31Z

I did not see any repro logs attached to the feedback hub item.

nagarajcruze · 2020-12-16T03:33:34Z

@licanhua yup, it is there.
@benhillis what's that repro logs? let me try to get that.

licanhua · 2020-12-16T04:14:24Z

You can try collect logs via logman

nagarajcruze · 2020-12-16T04:26:43Z

Done, Look at it, please.
in the image, first time running kali is not worked coz i have uninatalled it, again i installed from store, then the sommand worked.
But it didn't launched.
logman_logs.zip

licanhua · 2020-12-16T05:06:45Z

@benhillis The error is raised when creating the network.
HcnCreateNetwork failed {"Success":false,"Error":"The system cannot find the file specified. ","ErrorCode":2147942402}

@nagarajcruze I don't know too much about the networking. Here are two workarounds from the community which may help on your problem:

If you enabled HotSpot, please disable them, and uninstall "Microsoft Wi-Fi Direct Virtual Adapter"
netsh winsock reset and netcfg -d

nagarajcruze · 2020-12-16T06:43:26Z

@licanhua netcfg -d removed all my network drivers, now the drivers are not getting installed automatically, I can't access to the internet. 😐

And also i tried to install kali-linux wsl 2, again the same error.

licanhua · 2020-12-16T06:51:50Z

very sorry to hear that. Have you reboot the machine after the change?

nagarajcruze · 2020-12-16T07:04:40Z

Yes, i have rebooted. Then nothing worked. Installed network drivers from official site, nothing worked, did network reset, nothing worked, now I'm taking backup of my files and going to reset Windows.
Thanks for your help.
Can i reset ?

huserman · 2020-12-16T23:15:07Z

uninstall the ubuntu from the system (because it's wsl 1 in your wsl -l -v)
wsl --set-default-version 2 to set the default version to 2
install ubuntu again. wsl -l -v, and check Ubuntu is wsl 2
wsl --shutdown, and replace Ubuntu.vhdx with the backup
start Ubuntu

I followed these steps, but can't upgrade to WSL-2. So, I think this is about the version of Windows 10 we have (Version 20H2 OS Build 19042.685), which seems doesn't support WLS-2 yet.

licanhua · 2020-12-17T00:48:37Z

@nagarajcruze I would try Network troubleshooter first which is in settings page

@huserman what's your error? I'm with 10.0.19042.630 and didn't see WSL 2 error, so your OS should support WSL2 except you are using Windows Server, or some OEM version(possible)

huserman · 2020-12-17T00:55:03Z

@nagarajcruze I would try Network troubleshooter first which is in settings page

@huserman what's your error? I'm with 10.0.19042.630 and didn't see WSL 2 error, so your OS should support WSL2 except you are using Windows Server, or some OEM version(possible)

There are no errors, after successfully running all the necessary steps - when I execute wsl --set-default-version 2 I'm just getting a message to read more about wsl2. I'm on Windows Pro with enabled virtualization.

UPD: Ok, resolved in my case after restarting. Just installed Debian and wsl -l -v shows Version 2. I basically, removed all previous instances then I was trying to upgrade from wsl-1 to wsl-2. Last step I did, was turning off wsl from Windows features and then turning it on with restarting on both cases.

nagarajcruze · 2020-12-17T05:07:54Z

uninstall the ubuntu from the system (because it's wsl 1 in your wsl -l -v)

wsl --set-default-version 2 to set the default version to 2

install ubuntu again. wsl -l -v, and check Ubuntu is wsl 2

wsl --shutdown, and replace Ubuntu.vhdx with the backup

start Ubuntu

I followed these steps, but can't upgrade to WSL-2. So, I think this is about the version of Windows 10 we have (Version 20H2 OS Build 19042.685), which seems doesn't support WLS-2 yet.

In the steps above, after the 2nd step I can't install from Store, after I downlead the distro then I press the launch button, the same error will get throwed in the CMD, so it's failed. But I was using WSL 2 in 20H2 without any problems, I just made some mistakes and caused those errors.

nagarajcruze · 2020-12-17T05:09:50Z

@nagarajcruze I would try Network troubleshooter first which is in settings page

@huserman what's your error? I'm with 10.0.19042.630 and didn't see WSL 2 error, so your OS should support WSL2 except you are using Windows Server, or some OEM version(possible)

I tried that too, No luck. It said everything is fine. Even after I did this "netcfg -d" I lost all my network adapters and of course I can't access to the internet, still Network troubleshooter said, everything is fine, xD.

nagarajcruze · 2020-12-17T05:11:54Z

Finally, I solved my problem by resetting my Windows, I lost all my Apps and settings but that's not a problem.
I can't find what caused these problems.
@licanhua can I close this issue?

licanhua · 2020-12-17T05:13:00Z

yes.

nagarajcruze · 2020-12-17T11:14:09Z

@licanhua @benhillis Thanks for the help.

benhillis added the needs-author-feedback label Dec 15, 2020

ghost removed the needs-author-feedback label Dec 16, 2020

nagarajcruze closed this as completed Dec 17, 2020

therealkenc mentioned this issue Jan 29, 2021

Bug: wsl cannot run.系统找不到指定的文件 #6475

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Cannot upgrade to WSL 2, I'm getting this error (The system cannot find the file specified.) #6341

Cannot upgrade to WSL 2, I'm getting this error (The system cannot find the file specified.) #6341

nagarajcruze commented Dec 15, 2020 •

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nagarajcruze commented Dec 17, 2020

Cannot upgrade to WSL 2, I'm getting this error (The system cannot find the file specified.) #6341

Cannot upgrade to WSL 2, I'm getting this error (The system cannot find the file specified.) #6341

Comments

nagarajcruze commented Dec 15, 2020 • edited Loading

Environment

Steps to reproduce

Expected behavior

Actual behavior

Any fixes I tried before opening this issue?

I don't understand anything, say in simple words, From where/when the problem started?

nagarajcruze commented Dec 15, 2020

licanhua commented Dec 15, 2020

nagarajcruze commented Dec 15, 2020

nagarajcruze commented Dec 15, 2020

licanhua commented Dec 15, 2020

benhillis commented Dec 15, 2020

licanhua commented Dec 15, 2020

licanhua commented Dec 15, 2020

benhillis commented Dec 15, 2020

nagarajcruze commented Dec 16, 2020

licanhua commented Dec 16, 2020

nagarajcruze commented Dec 16, 2020 • edited Loading

licanhua commented Dec 16, 2020

nagarajcruze commented Dec 16, 2020

licanhua commented Dec 16, 2020

nagarajcruze commented Dec 16, 2020

huserman commented Dec 16, 2020 • edited Loading

licanhua commented Dec 17, 2020 • edited Loading

huserman commented Dec 17, 2020 • edited Loading

nagarajcruze commented Dec 17, 2020

nagarajcruze commented Dec 17, 2020

nagarajcruze commented Dec 17, 2020

licanhua commented Dec 17, 2020

nagarajcruze commented Dec 17, 2020

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