wsl2 error

[sparrow84001]

wsl --set-version Ubuntu-18.04 2
Conversion in progress, this may take a few minutes...
For information on key differences with WSL 2 please visit https://aka.ms/wsl2
Please enable the Virtual Machine Platform Windows feature and ensure virtualization is enabled in the BIOS.
For information please visit https://aka.ms/wsl2-install
**my system was enabled wsl and virtualization . Bios set up also enable but see that error. I cant figure out this problem pls help me **

[benhillis]

Can you provide the output of msinfo32.exe?

[sparrow84001]

OS Name Microsoft Windows 10 Pro for Workstations
Version 10.0.19042 Build 19042
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name SPARROW
System Manufacturer HP
System Model HP ZBook Studio x360 G5
System Type x64-based PC

Processor Intel(R) Xeon(R) E-2186M CPU @ 2.90GHz, 2904 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date HP Q71 Ver. 01.12.00, 29-07-2020
SMBIOS Version 3.1
Embedded Controller Version 22.72
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Product 844F
BaseBoard Version KBC Version 16.48.00
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Binding Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.488"
User Name SPARROW\Sparrow
Time Zone India Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.8 GB
Available Physical Memory 8.83 GB
Total Virtual Memory 18.8 GB
Available Virtual Memory 10.4 GB
Page File Space 3.00 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Running
Virtualization-based security Required Security Properties
Virtualization-based security Available Security Properties Base Virtualization Support, Secure Boot, DMA Protection, Secure Memory Overwrite, UEFI Code Readonly, SMM Security Mitigations 1.0, Mode Based Execution Control
Virtualization-based security Services Configured
Virtualization-based security Services Running
Device Encryption Support Reasons for failed automatic device encryption: Un-allowed DMA capable bus/device(s) detected
A hypervisor has been detected. Features required for Hyper-V will not be displayed.

[licanhua]

Have you reboot the machine after you enabled virtual machine platform?

Can you check the virtualization flag in task manager? Enabled is expected

[sparrow84001]

yes

[sparrow84001]

all things are good to go
I am 1st disable virtualization restart and after some time reenable and restart then all things okkk