WSA Does Not Function on Surface Laptop 7

[NetworkGuy149]

Steps to reproduce

Use start to open WSA.
Click on Files - Does not open
Under advanced settings - Click Manage developer settings - Does not open

✔️ Expected Behavior

Expect to see screen open showing files
Expect to see screen with dev settings

❌ Actual Behavior

WSA tried to start, it looks like 4 times and then just ends without an error message.

Attached is a recording of what happens

Recording.2024-06-23.065547.mp4

Other Software

No response

Please specify the version of Windows Subsystem for Android

2311.40000.5.5

[sundave1998]

can confirm similar behavior from surface pro 11

[Wagz123]

Can also confirm on surface pro 11th edition with windows 11 pro OS license.

Faulting application name: WsaClient.exe, version: 2311.40000.5.0, time stamp: 0x6595e732
Faulting module name: WsaClient.exe, version: 2311.40000.5.0, time stamp: 0x6595e732
Exception code: 0xc0000409
Fault offset: 0x000000000002290c
Faulting process id: 0x400C
Faulting application start time: 0x1DAC6AA599BDF20
Faulting application path: C:\Program Files\WindowsApps\MicrosoftCorporationII.WindowsSubsystemForAndroid_2311.40000.5.0_arm64__8wekyb3d8bbwe\WsaClient\WsaClient.exe
Faulting module path: C:\Program Files\WindowsApps\MicrosoftCorporationII.WindowsSubsystemForAndroid_2311.40000.5.0_arm64__8wekyb3d8bbwe\WsaClient\WsaClient.exe
Report Id: 6e86d308-2ae4-48b9-9fc9-fcee602b5c13
Faulting package full name: MicrosoftCorporationII.WindowsSubsystemForAndroid_2311.40000.5.0_arm64__8wekyb3d8bbwe
Faulting package-relative application ID: App

Fault bucket 2047466465880745062, type 5
Event Name: MoBEX
Response: Not available
Cab Id: 0

Problem signature:
P1: MicrosoftCorporationII.WindowsSubsystemForAndroid_2311.40000.5.0_arm64__8wekyb3d8bbwe
P2: praid:App
P3: 2311.40000.5.0
P4: 6595e732
P5: WsaClient.exe
P6: 2311.40000.5.0
P7: 6595e732
P8: 000000000002290c
P9: c0000409
P10: 0000000000000007

Attached files:
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.9a332674-91cc-453a-af25-ce02922ceb88.tmp.mdmp
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.7bafdc73-718a-4899-aeb5-344f52d8cf9b.tmp.WERInternalMetadata.xml
WPR_initiated_DiagTrackMiniLogger_OneTrace_User_Logger_20240619_1_EC_0_inject.etl
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.5edfc7f8-d1ae-4fe1-b069-4d3a621c523c.tmp.etl
WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.9c23840e-8b7e-4bb8-a19c-cacea3e48c5b.tmp.etl
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.b4b865b5-d3af-4557-8b9c-c6efe9a08f96.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.d2070414-3d2d-4b7a-b42b-0bd90d517c16.tmp.txt
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.021edb06-6e5a-4ae5-ab19-cf4ac764c403.tmp.xml

These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_MicrosoftCorpora_3d899dac5b2d2ec8db2a39301933fe6d42e2cd9_6f911537_57d5a579-bfcc-4d5b-98e0-a0993d2f869e

Analysis symbol:
Rechecking for solution: 0
Report Id: 1e439d52-252c-4dcd-9107-284defed255c
Report Status: 268435456
Hashed bucket: 0dc101e27570ec0c7c6a0fe71c58a466
Cab Guid: 0

[NetworkGuy149]

I have been told that WSA not working on the new ARM based Surface is a Known Issue.

Unfortunately MS Support has not been been informed of that and had me re-install Windows 11 and wipe out everything on my laptop.

[MOONOTUS]

It does exactly the same behavior on surface pro 11 running Windows on Arm with XElite inside.

[PercyMummelthey]

Same problem with the ARM XElite based Surface Pro 11.

[qimingxing19]

same problem on acer laptop with XElite inside

[massoudasadi]

same problem on ASUS laptop with Snapdragon X Elite