Zapier and n8n unable to create new contact on Mautic

[sanmiajanaku]

Bug Description

We discovered that Zapier is unable to send our user data from MailChimp to Mautic. I spent more than 6 hours on this issue on Saturday 10th of April 2021.

The issue is from Mautic because the required URL from Zapier and other n8n.io could not be found. Both Applications failed to push the data to Mautic.

We finally used PieSync which worked, but it's a premium application of $49 per month.

Q	A
Mautic version	3.3.2
PHP version	7.3.27
Browser	Google Chrome

Steps taken to resolve the issue

• Cleared Cache on Mautic Server
• Enabled API and Basic HTTP on Mautic
• Ensured we have writable file access on Mautic
• Tried Php 7.3 and 7.4 for Mautic
• Installed a local version of the n8n server
• Tried updating from Zapier and n8n server, both failed.
• Joined Mautic slack channel and discovered that a lot of people have the same issue and the issue has not yet been resolved.
• Tried using PieSync, and pieSync worked but it's $49 per month!
• Sent an email to PieSync founder to enable use PieSync for free.

Steps to reproduce

1. Create a Zap on Zapir to push data from Mailchimp to Mautic
2. You will encounter an error that The contact could not be sent to Mautic. Requested URL not found: /api/contacts/new

Log errors

The contact could not be sent to Mautic.
Requested URL not found: /api/contacts/new

PieSync Success

PieSync was able to update a new contact to Mautic, but Zapiar failed.

Unrelated Error Log

The latest log file in [mautic root]/app/log/ and/or the web server's logs

The related error to this issue is not under the log file. The only error on the logfile is just due to the MaxMind IP key that I have not yet set on the application.

[2021-04-11 05:19:21] mautic.WARNING: MaxMind license key is required. [] []
[2021-04-11 05:19:21] mautic.ERROR: Failed to fetch remote IP data: A string or UriInterface object must be provided, a "NULL" was provided. [] []
[2021-04-11 05:19:21] mautic.WARNING: MaxMind license key is required. [] []

---

Want to back this issue? Post a bounty on it! We accept bounties via Bountysource.

[privateidaho]

Hi, I've been using Integromat instead of Zapier and it's working great.

Right now I have Mautic connected to Google Contacts (for Google Voice), a Postgres database, Zoho Books, Facebook audiences and WooCommerce/Wordpress all in a single flow, adding/updating from one to another.

They have a free tier for two automated flows, and the monthly is very affordable for more.

https://www.integromat.com

[sanmiajanaku]

Hi, I've been using Integromat instead of Zapier and it's working great.

Right now I have Mautic connected to Google Contacts (for Google Voice), a Postgres database, Zoho Books, Facebook audiences and WooCommerce/Wordpress all in a single flow, adding/updating from one to another.

They have a free tier for two automated flows, and the monthly is very affordable for more.

https://www.integromat.com

Thank you very much @privateidaho Integromat actually works! I hope this helps alot of people who are facing the same issues.

Nevertheless, Mautic needs to look into fixing Zapier.

[RCheesley]

Transferred to the Zapier App repo as requested by @npracht

[sanmiajanaku]

Thanks @RCheesley and @npracht for paying attention to this issue.