Thunderbird (under Mac) is not recognized correctly

[simonschaufi]

UA: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:24.0) Gecko/20100101 Thunderbird/24.6.0

Mac is identified correctly but not Thunderbird

[sgiehl]

Return for that UA is:

user_agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:24.0) Gecko/20100101 Thunderbird/24.6.0
os:
  name: Mac
  short_name: MAC
  version: 10.9
client:
  type: pim
  name: Thunderbird
  version: 24.6.0
device:
  type: desktop
  brand:
  model:
os_family: Mac
browser_family: Unknown

If you are using the browser parser only, it will not return anything. Thunderbird is detected as PIM (personal information manager)

[simonschaufi]

I'm using the latest release version of piwik and there it doesn't work.

[sgiehl]

Ah. ok. Piwik does not yet use the full feature set of device detector. Piwik currently only gives you reports on the browsers used. There is an issue for piwik to implement full client detection. See matomo-org/matomo#5413

[simonschaufi]

I thought that while piwik is deployed, this module is also fully included because i opened an issue for another device detector issue on the piwik repository and then you actually referred me to this repository so i thought they are in synch.

[sgiehl]

No. They are not completly in snyc. But the detection stuff is handled by
device detector. So I guess its always better to open tickets regarding
that here.

[simonschaufi]

what is the reason why the device detector is not fully included in piwik?

[sgiehl]

It will simply take some time to implement that in Piwik