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Basic idea: If no new or complete records are found in a user's search, instead of just saying "No matches found", update the pop-up to say something like "No matches found. Try searching across all badge statuses" with a link to perform the search.
Super-cool stretch goal: in the search results call, check if there are any invalid badges that match the user's search. If there are, display a pop-up with something like "There are incomplete badge records that match your search. Reload and show?".
The text was updated successfully, but these errors were encountered:
It's not obvious to reg staffers that they need to take action when encountering a watched attendee, and I saw at least one case where they edited a watched attendee to allow checkin without action and left a note saying 'not sure why it didn't let me check in this person, I changed their status and now it lets me check them in'
Yes, that's why we disabled changing badge statuses at-con.
It's tempting to say "it's a training issue" on the one hand but on the other hand, we try to avoid NEEDING training. It's iffy when it comes to watchlist stuff because the conceit is/was that we don't want volunteers stumbling around futzing with the watchlist (like... y'know... changing the badge status so they can check people in), so that's still a little up in the air,
In the case of this issue, though, it's pretty straightforward. We just need to filter invalid badges out after the SQL query instead of before.
Basic idea: If no new or complete records are found in a user's search, instead of just saying "No matches found", update the pop-up to say something like "No matches found. Try searching across all badge statuses" with a link to perform the search.
Super-cool stretch goal: in the search results call, check if there are any invalid badges that match the user's search. If there are, display a pop-up with something like "There are incomplete badge records that match your search. Reload and show?".
The text was updated successfully, but these errors were encountered: