webapi issue main.CRITICAL: LogicException: The "OrderInterface[]" class doesn't exist and the namespace must be specified. Verify and try again.

[ghost]

Preconditions and environment

• Magento version
  2.4.5 open source
• Anything else that would help a developer reproduce the bug

Steps to reproduce

Check webservice availability:

https://www.xxxxx.com/soap/default?wsdl&services=backendModuleServiceV1

Expected result

No error and webservice available list

Actual result

[2022-08-13T14:59:02.868044+00:00] main.CRITICAL: LogicException: The "OrderInterface[]" class doesn't exist and the namespace must be specified. Verify and try again. in /var/www/html/vendor/magento/framework/Reflection/TypeProcessor.php:147
Stack trace:
#0 /var/www/html/vendor/magento/module-webapi/Model/Config/ClassReflector.php(105): Magento\Framework\Reflection\TypeProcessor->register()
#1 /var/www/html/vendor/magento/module-webapi/Model/Config/ClassReflector.php(73): Magento\Webapi\Model\Config\ClassReflector->extractMethodData()
#2 /var/www/html/vendor/magento/module-webapi/Model/ServiceMetadata.php(141): Magento\Webapi\Model\Config\ClassReflector->reflectClassMethods()
#3 /var/www/html/vendor/magento/module-webapi/Model/ServiceMetadata.php(175): Magento\Webapi\Model\ServiceMetadata->initServicesMetadata()
#4 /var/www/html/vendor/magento/module-webapi/Model/ServiceMetadata.php(198): Magento\Webapi\Model\ServiceMetadata->getServicesConfig()
#5 /var/www/html/vendor/magento/module-webapi/Model/Soap/Wsdl/Generator.php(367): Magento\Webapi\Model\ServiceMetadata->getServiceMetadata()
#6 /var/www/html/vendor/magento/module-webapi/Model/AbstractSchemaGenerator.php(172): Magento\Webapi\Model\Soap\Wsdl\Generator->getServiceMetadata()
#7 /var/www/html/vendor/magento/module-webapi/Model/Soap/Wsdl/Generator.php(375): Magento\Webapi\Model\AbstractSchemaGenerator->getAllowedServicesMetadata()
#8 /var/www/html/vendor/magento/module-webapi/Model/AbstractSchemaGenerator.php(107): Magento\Webapi\Model\Soap\Wsdl\Generator->getAllowedServicesMetadata()
#9 /var/www/html/vendor/magento/module-webapi/Controller/Soap.php(134): Magento\Webapi\Model\AbstractSchemaGenerator->generate()
#10 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Webapi\Controller\Soap->dispatch()
#11 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Webapi\Controller\Soap\Interceptor->___callParent()
#12 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Webapi\Controller\Soap\Interceptor->Magento\Framework\Interception{closure}()
#13 /var/www/html/generated/code/Magento/Webapi/Controller/Soap/Interceptor.php(23): Magento\Webapi\Controller\Soap\Interceptor->___callPlugins()
#14 /var/www/html/vendor/magento/framework/App/Http.php(116): Magento\Webapi\Controller\Soap\Interceptor->dispatch()
#15 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(58): Magento\Framework\App\Http->launch()
#16 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(138): Magento\Framework\App\Http\Interceptor->___callParent()
#17 /var/www/html/vendor/magento/framework/Interception/Interceptor.php(153): Magento\Framework\App\Http\Interceptor->Magento\Framework\Interception{closure}()
#18 /var/www/html/generated/code/Magento/Framework/App/Http/Interceptor.php(23): Magento\Framework\App\Http\Interceptor->___callPlugins()
#19 /var/www/html/vendor/magento/framework/App/Bootstrap.php(264): Magento\Framework\App\Http\Interceptor->launch()
#20 /var/www/html/pub/index.php(30): Magento\Framework\App\Bootstrap->run()
#21 {main}

Additional information

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<env:Envelope xmlns:env="http://www.w3.org/2003/05/soap-envelope">
env:Body
env:Fault
env:Code
env:Valueenv:Receiver</env:Value>
</env:Code>
env:Reason
<env:Text xml:lang="fr">Internal Error. Details are available in Magento log file. Report ID: webapi-62f7beb20ad79</env:Text>
</env:Reason>
</env:Fault>
</env:Body>
</env:Envelope>

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

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[m2-assistant]

Hi @engcom-November. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

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[ghost]

After long time of investigation, i can not reproduce issue on fresh install.
Downgrade Magento to 2.4.4 version not solve my issue.

Anymore can help me to identify source of this issue ? I can not see any details on log about module related with this error. I have tested with all vendor tierce module disabled but withou success.

Thank you in advance.

[engcom-November]

Hi @achatpc ,
Verified the issue on both 2.4.5 project-community-edition and 2.4-develop instance as well but could not reproduce the issue.


Kindly check the Magento system requirements or any 3rd party extensions / modules enabled is causing this issue. Please elaborate the issue / steps if you are still facing any issues.
Thank you.

[ghost]

I can sea this with grep:

magento_user@achatpc:/var/www/html$ grep -r 'OrderInterface[]'
vendor/amasty/module-extra-fee/Block/Sales/CreditMemo/Create/Fee.php: * @return ExtrafeeOrderInterface[]
vendor/smile/elasticsuite/src/module-elasticsuite-core/Search/RequestInterface.php: * @return SortOrderInterface[]
vendor/smile/elasticsuite/src/module-elasticsuite-core/Search/Request/SortOrder/SortOrderBuilder.php: * @return SortOrderInterface[]
vendor/smile/elasticsuite/src/module-elasticsuite-core/Search/Adapter/Elasticsuite/Request/SortOrder/Builder.php: * @param SortOrderInterface[] $sortOrders Sort orders specification.
vendor/smile/elasticsuite/src/module-elasticsuite-core/Search/Request.php: * @param SortOrderInterface[] $sortOrders Sort orders specification.
vendor/shoppingfeed/magento2-manager/Model/Marketplace/Order/Manager.php: * @return OrderInterface[]
vendor/shoppingfeed/magento2-manager/Model/Marketplace/Order/Manager.php: * @return OrderInterface[]
vendor/shoppingfeed/magento2-manager/Model/Sales/Order/Importer.php: * @param MarketplaceOrderInterface[] $marketplaceOrders
vendor/shoppingfeed/magento2-manager/Model/Sales/Order/Shipment/Track/Collector.php: * @param OrderInterface[]|int[] $orders
vendor/shoppingfeed/magento2-manager/Model/Sales/Order/ImporterInterface.php: * @param MarketplaceOrderInterface[] $marketplaceOrders
vendor/shoppingfeed/magento2-manager/Model/Sales/Order/SyncerInterface.php: * @param MarketplaceOrderInterface[] $marketplaceOrders
vendor/geissweb/module-euvat/Plugin/OrderManagement.php: * @return \Magento\Sales\Api\Data\OrderInterface[]
vendor/classyllama/module-zendesk/Model/OrderRepository.php: /** @var OrderInterface[] $zendeskOrders /
vendor/classyllama/module-zendesk/Api/OrderRepositoryInterface.php: * @return OrderInterface[]
vendor/magento/module-inventory-in-store-pickup-sales/Model/SourceSelection/GetOrderItemsByOrdersListAndSku.php: * @param OrderInterface[] $orders
vendor/magento/module-inventory-in-store-pickup-sales/Model/SourceSelection/GetSourceItemQtyAvailableService.php: * @return OrderInterface[]
vendor/magento/magento2-base/dev/tests/api-functional/testsuite/Magento/GraphQl/Sales/RetrieveOrdersByOrderNumberTest.php: /* @var \Magento\Sales\Api\Data\OrderInterface[] $orders /
vendor/magento/module-gift-message/Model/OrderItemRepository.php: * @var \Magento\Sales\Api\Data\OrderInterface[]
vendor/magento/module-sales/Model/OrderRepository.php: * @var OrderInterface[]
vendor/magento/module-sales/Api/Data/OrderSearchResultInterface.php: * @return \Magento\Sales\Api\Data\OrderInterface[] Array of collection items.
vendor/magento/module-sales/Api/Data/OrderSearchResultInterface.php: * @param \Magento\Sales\Api\Data\OrderInterface[] $items
vendor/magento/module-multishipping/Model/Checkout/Type/Multishipping/PlaceOrderInterface.php: * @param OrderInterface[] $orderList
vendor/magento/module-multishipping/Model/Checkout/Type/Multishipping/PlaceOrderPool.php: * @var PlaceOrderInterface[] | TMap
vendor/magento/module-multishipping/Model/Checkout/Type/Multishipping.php: /* @var OrderInterface[] $failedOrders /
vendor/magento/module-multishipping/Model/Checkout/Type/Multishipping.php: /* @var OrderInterface[] $successfulOrders /
vendor/magento/module-multishipping/Model/Checkout/Type/Multishipping.php: * @param OrderInterface[] $orders
vendor/magento/module-multishipping/Test/Unit/Model/Checkout/Type/Multishipping/PlaceOrderPoolTest.php: * @param PlaceOrderInterface[] $placeOrderList
dev/tests/api-functional/testsuite/Magento/GraphQl/Sales/RetrieveOrdersByOrderNumberTest.php: /* @var \Magento\Sales\Api\Data\OrderInterface[] $orders */

I have disable all related vendor module and i have make test. Issue not solved...

I become crazy....

[ghost]

Founded and fixed my issue.

Whas related with classyllama/module-zendesk.

Special thanks to Amasty support for help.
Patch attached in this post.

zendesk patch.zip

@magento/classy-llama

[ghost]

I can not see update from Classy-llama team.

I thy to cite somes users from organisation.

Thank you in advance.

@magento/classy-llama
@rtull
@jonathanhodges
@mttjohnson