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PayPal gateway error #14244

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gawpo50 opened this issue Mar 22, 2018 · 3 comments
Closed

PayPal gateway error #14244

gawpo50 opened this issue Mar 22, 2018 · 3 comments
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Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Progress: needs update

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@gawpo50
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gawpo50 commented Mar 22, 2018

Preconditions

Magento 2.2.3....PHP 7.026

Steps to reproduce

  1. Click on Payware category
  2. Click -> Add to Cart
    paypal01
  3. Click -> Proceed to Checkout
    paypal03
  4. Click PayPal button
    paypal04
  5. Click -=> Continue to PayPal button
    paypal04
  6. After approx 30 secs...produces this error -> Payment Gateway Is Unreachable
    paypal05

Expected result

  1. Should proceed smoothly through the PayPal process and return you to completed order

Actual result

  1. After approx 30 secs...produces this error -> Payment Gateway Is Unreachable
    paypal05
@magento-engcom-team magento-engcom-team added the Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed label Mar 22, 2018
@rheckart
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I'm getting something similar with 2.2.2 but not sure if it's directly related. I have Payflow Pro setup as a payment method. When choosing the first option, my cards are all declined. When choosing the second option (PAYPAL EXPRESS CHECKOUT PAYFLOW EDITION) Continue to PayPal button, I get "The PayPal gateway rejected the request. User authentication failed." I have no idea why this is happening.

I'm also getting the issue described in #9646.

@magento-engcom-team
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@gawpo50 , thank you for your report.
We were not able to reproduce this issue by following the steps you provided. Make sure that you have correctly configuration for paypall. Please provide more detailed steps to reproduce or try to reproduce this issue on a clean installation.

@magento-engcom-team magento-engcom-team added Progress: needs update Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch labels Mar 29, 2018
@magento-engcom-team
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@gawpo50 we are closing this issue due to inactivity. If you'd like to update it, please reopen the issue.

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Labels
Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Progress: needs update
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