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[Bug] 更新后出现的问题 #5143

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asd26269546 opened this issue Dec 23, 2024 · 7 comments
Closed

[Bug] 更新后出现的问题 #5143

asd26269546 opened this issue Dec 23, 2024 · 7 comments
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🐛 Bug Something isn't working | 缺陷

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@asd26269546
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📦 部署环境

Official Preview

📌 软件版本

社区版

💻 系统环境

Windows

🌐 浏览器

Chrome

🐛 问题描述

今天更新后,所有的聊天记录都消失了,能还原么

📷 复现步骤

今天打开使用新版,发现key需要重新填写,而且聊天记录全消失

🚦 期望结果

有恢复的方案么,公司挺多人再用

📝 补充信息

No response

@asd26269546 asd26269546 added the 🐛 Bug Something isn't working | 缺陷 label Dec 23, 2024
@github-project-automation github-project-automation bot moved this to Roadmap - Chat 1.x in Lobe Chat Routine Dec 23, 2024
@lobehubbot
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Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑‍🤝‍🧑👫🧑🏿‍🤝‍🧑🏻👩🏾‍🤝‍👨🏿👬🏿


📦 Deployment environment

Official Preview

📌 Software version

Community Edition

💻 System environment

Windows

🌐 Browser

Chrome

🐛 Problem description

After today’s update, all chat history has disappeared. Can it be restored?

📷 Steps to reproduce

I opened the new version today and found that the key needs to be filled in again, and all chat records have disappeared.

🚦 Expected results

Is there any recovery plan? There are many people in the company and I can use it again.

📝 Supplementary information

No response

@lobehubbot
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👀 @asd26269546

Thank you for raising an issue. We will investigate into the matter and get back to you as soon as possible.
Please make sure you have given us as much context as possible.
非常感谢您提交 issue。我们会尽快调查此事,并尽快回复您。 请确保您已经提供了尽可能多的背景信息。

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dosubot bot commented Dec 23, 2024

@asd26269546 你好!我是Dosu,一个可以帮助你解决bug、回答问题并成为贡献者的机器人。我在这里帮助你,等待人类维护者的到来。期待能帮到你!🤖

I found a similar closed issue where creating a new chat assistant or switching assistants caused all chat records to disappear. Unfortunately, no solution was found in the comments of that issue [1].

Regarding your current issue, there is no specific information available about a backup or recovery feature for chat history in Lobe Chat. Additionally, the latest update included a code refactoring that separated user keyVaults encryption from the user model, which might have affected how keys are stored and managed [2].

If you are looking for a way to restore your chat history, it might be helpful to check if there are any local backups or consult any documentation or support channels specific to your deployment environment.

To continue talking to Dosu, mention @dosu.


Help Dosu learn! Give it feedback: Great Response | Irrelevant Answer | Incorrect Sources | Too Verbose | Hallucination | Other

@arvinxx
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arvinxx commented Dec 23, 2024

#5131

@arvinxx arvinxx closed this as completed Dec 23, 2024
@github-project-automation github-project-automation bot moved this from Roadmap - Chat 1.x to Done in Lobe Chat Routine Dec 23, 2024
@lobehubbot
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@asd26269546

This issue is closed, If you have any questions, you can comment and reply.
此问题已经关闭。如果您有任何问题,可以留言并回复。

@arvinxx
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arvinxx commented Dec 23, 2024

chat-preview 是我们的演示站点,从很早以前我们就一直在强调这个站点不建议用于生产用途,未来的任何变更都不会考虑生产的稳定性。

如果你们用于公司内部使用,强烈建议你们自部署一个版本,这样可以拥有完整的站点部署控制权,也不会遇到今天的问题。

@lobehubbot
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Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑‍🤝‍🧑👫🧑🏿‍🤝‍🧑🏻👩🏾‍🤝‍👨🏿👬🏿


chat-preview is our demo site, and we have been emphasizing from a long time ago that this site is not recommended for production use, and any future changes will not take production stability into account.

If you are using it for internal use within the company, it is strongly recommended that you deploy a version yourself, so that you can have complete control over site deployment and will not encounter today's problems.

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Labels
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