diff --git a/includes/class-cf7-api-admin.php b/includes/class-cf7-api-admin.php
index 106fd1d..e31f210 100644
--- a/includes/class-cf7-api-admin.php
+++ b/includes/class-cf7-api-admin.php
@@ -493,7 +493,11 @@ function get_record( $submission , $qs_cf7_data_map , $type = "params", $templat
         }else{
           $value = isset($submited_data[$form_key]) ? $submited_data[$form_key] : "";
 
-          //flattan radio
+          // handle line breaks (suggested by Felix Schäfer)
+          $value = preg_replace('/\r|\n/', '\\n', $value);
+          $value = str_replace('\\n\\n', '\n', $value);
+
+          // flatten radio
           if( is_array( $value ) ){
             $value = reset( $value );
           }