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bug: Is cortex.cpp MacOS 11 (Big Sur) supported? (It was built for Mac OS X 12.7)] #1737

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emiril opened this issue Nov 28, 2024 · 0 comments
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type: bug Something isn't working

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@emiril
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emiril commented Nov 28, 2024

Jan version

0.5.9

Describe the Bug

I'm trying to download models from the Jan interface, but it keeps saying "download failed, failed to fetch". I got the following error in the log and guess it's because I'm on MacOs 11 (Big Sur), whereas the Cortex Server is built for 12.7 and above. Anything I can do?

P.s. I alsoed tried manually importing the model, but it never seems to load. Once I dragged and dropped the file, it just stays there without proceeding/loading. I can edit model informationi by clicking the pencil sign (which appears as i hover to the tick sign), but that's it.

2024-11-28T01:45:43.718Z [APP]::Error: Error [ERR_UNHANDLED_ERROR]: Unhandled error. ('dyld: Symbol not found: __ZTTNSt3__114basic_ifstreamIcNS_11char_traitsIcEEEE\n' +
' Referenced from: /Users/xxx/Library/Application Support/Jan/data/extensions/@janhq/inference-cortex-extension/dist/bin/cortex-server (which was built for Mac OS X 12.7)\n' +
' Expected in: /usr/lib/libc++.1.dylib\n' +
' in /Users/xxx/Library/Application Support/Jan/data/extensions/@janhq/inference-cortex-extension/dist/bin/cortex-server\n')
2024-11-28T01:45:43.719Z [APP]::Max restart attempts reached. Exiting watchdog.
2024-11-28T01:45:43.719Z [APP]::Process exited with code null

Steps to Reproduce

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What is your OS?

  • MacOS
  • Windows
  • Linux
@emiril emiril added the type: bug Something isn't working label Nov 28, 2024
@imtuyethan imtuyethan added the duplicate This issue or pull request already exists label Nov 28, 2024
@imtuyethan imtuyethan transferred this issue from janhq/jan Nov 28, 2024
@imtuyethan imtuyethan assigned namchuai and unassigned louis-jan Nov 28, 2024
@imtuyethan imtuyethan moved this from Scheduled to Investigating in Menlo Nov 28, 2024
@imtuyethan imtuyethan removed the duplicate This issue or pull request already exists label Nov 28, 2024
@louis-jan louis-jan changed the title bug: [cortex-server (which was built for Mac OS X 12.7)] bug: Is cortex.cpp MacOS 11 (Big Sur) supported? (It was built for Mac OS X 12.7)] Dec 3, 2024
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