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Using a Surface Pro 5 (Surface Pro 2017) and the battery isn't reconigized. Ubuntu 20.04 #665

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RudRecciah opened this issue Jun 30, 2020 · 3 comments

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@RudRecciah
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I'm thinking about switching to Ubuntu for my daily driver and I just switched from to Ubuntu on my surface to test it out. It's been going smoothly except for one thing: the battery isn't recognized. I was using the default kernel but switched to this after I saw someone recommend this kernel to fix the issue, but I still have it using this. If I turn it on in my status bar in Gnome Tweaks, nothing appears and when I run upower -d it thinks the icon name is battery-missing-symbolic. I also don't get notifications when the battery gets low. How do I fix this?

@jenifav
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jenifav commented Jul 1, 2020

Hi @RudRecciah I have the same machine and I am dual booting 20.04 with Windows 10 and having a similar issue. If I boot into one of the other kernels or in Windows it will charge the battery but not with this one. From what I can see it will sometimes charge but mostly it doesn't.

On top of this, while trying to resolve it I broke the touchscreen ability (well, it doesn't work anymore). The pen still works but not the touchscreen.

And, the battery is recognized but it's just not charging. I would guess it's the same for you.

@archseer
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Switch to the new community maintained kernel: https://github.com/linux-surface/linux-surface
All the patches here are old.

@jenifav
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jenifav commented Jul 29, 2020

Switch to the new community maintained kernel: https://github.com/linux-surface/linux-surface
All the patches here are old.

Thanks!

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