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PDF Not Loading #23

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goz83 opened this issue Dec 3, 2017 · 12 comments
Closed

PDF Not Loading #23

goz83 opened this issue Dec 3, 2017 · 12 comments

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@goz83
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goz83 commented Dec 3, 2017

I purchased the premium PDF Embedder and downloaded it. I had my Adobe Muse project open already and I double clicked the PDF Embedder file which then appeared in my Muse library. I dragged the widget to the page I wanted a PDF and I uploaded a PDF into the widget.

I also uploaded the web and build files (using file zilla) into the main web folder, the public_html and the website folder itself.

I then selected to view the site in browser and I get a "Page Not Found" message where the PDF image should display. This happens also when I select to preview the page in browser and has happened in Firefox, IE and Chrome. I have not checked others.

This is the link address > http://127.0.0.1:33334/Preview/embassy-grill/menu.html

@jp26jp
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jp26jp commented Dec 6, 2017

That's not a live website. Publish it to a live site and it will work.

@jp26jp jp26jp closed this as completed Dec 6, 2017
@goz83
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goz83 commented Dec 6, 2017

Hi. I have uploaded the website to http://embassygrill.businesscatalyst.com/ which is a "real" website. It is still not working.

@goz83
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goz83 commented Dec 6, 2017

The PDF file is embedded under the menu images. Ideally the menu images will be deleted and replaced with a working PDF menu. Also the zoom function is set at 50 and I can't change it??

@jp26jp
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jp26jp commented Dec 6, 2017

Publish the PDF embedder to an empty page

@goz83
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goz83 commented Dec 6, 2017

I have done this, Still same issue. See http://embassygrill.businesscatalyst.com/eat.html

I created a brand new page with nothing on it...not even a nav menu

@jp26jp
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jp26jp commented Dec 13, 2017

If you send the login credentials to the server to [email protected], I can take a look to see what's going on.

@goz83
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goz83 commented Dec 15, 2017

Login details sent a couple of days ago as requested.

@goz83
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goz83 commented Dec 20, 2017

Hi. Is there any update on this? I am hoping to get the website signed off before Christmas.

@jp26jp
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jp26jp commented Dec 22, 2017

Where is a live version of the page? Login credentials you sent me were for GoDaddy but the page you said the widget is hosted is a business catalyst URL.

@goz83
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goz83 commented Dec 22, 2017 via email

@goz83
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goz83 commented Jan 4, 2018

This is still not working. Why was this thread marked as closed? I provided a live website 2 weeks ago where the embedder was placed.

@goz83
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goz83 commented Jan 12, 2018

I would like a refund. No support is being offered.

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