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use ipfs desktop to uploads files, but can not get the file by public gateway #2181

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williamweb3 opened this issue Jun 20, 2022 · 5 comments
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kind/support A question or request for support need/author-input Needs input from the original author P3 Low: Not priority right now

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@williamweb3
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The folder has three files, after I uploaded the folder and got the cid, I can check in local gateway, But I can not get those files in pubilc gateway such as "ipfs.io/ipfs/...", I wait about one whole day, still not

@williamweb3 williamweb3 added kind/bug A bug in existing code (including security flaws) need/triage Needs initial labeling and prioritization labels Jun 20, 2022
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welcome bot commented Jun 20, 2022

Thank you for submitting your first issue to this repository! A maintainer will be here shortly to triage and review.
In the meantime, please double-check that you have provided all the necessary information to make this process easy! Any information that can help save additional round trips is useful! We currently aim to give initial feedback within two business days. If this does not happen, feel free to leave a comment.
Please keep an eye on how this issue will be labeled, as labels give an overview of priorities, assignments and additional actions requested by the maintainers:

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Finally, remember to use https://discuss.ipfs.io if you just need general support.

@SgtPooki SgtPooki added P3 Low: Not priority right now need/author-input Needs input from the original author kind/support A question or request for support and removed kind/bug A bug in existing code (including security flaws) need/triage Needs initial labeling and prioritization labels Jun 20, 2022
@SgtPooki
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@williamquant Thanks for submitting this issue! We will need more information to proceed.

  1. What is your CID?
  2. What version of IPFS desktop and go-ipfs are you using?
  3. How many peers are you connected to?
  4. Do any of these links help you figure out the problem at all?
    • ipns://explore.ipld.io/
    • ipns://cid.ipfs.io/
    • ipns://pl-diagnose.on.fleek.co/#/diagnose/access-content

@williamweb3
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CID is QmdYuU5Yguejz32CEmbf1gUDZatzBexsMoH8835eLnd3Jp
The Version is 0.21.0
more than 100 peers connected

@williamweb3
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I can get the file by public gateway now, But I don't know why, I tried many kinds of methods, but I don't know which one took effect.

@SgtPooki
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I'm glad you were able to get your content from a public gateway! There are a number of reasons why it may have taken a bit of time to be available, many of those reasons would be explainable by the diagnostic tools I linked to in my previous comment.

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Labels
kind/support A question or request for support need/author-input Needs input from the original author P3 Low: Not priority right now
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