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Android App crash with large image #13666
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Could you send more information about the image you’re trying to load? More of its properties, I pre assume the app is chocking either at loading the image from the server or an error is occurring when opening the image viewing page with the widgets. Could you confirm if this error also occurs when loading other images or just problems with loading this specific image? Also is the image taken from a DSLR or something, why is it that big 😅 |
It's a 200MP image from a Samsung Galaxy S23 Ultra. I use them for taking photos of server racks, so I can zoom in and read labels etc. |
I'm experiencing something similar. The picture is 19 MiB and 4471x6706 pixels. It loads perfectly fine in the web application. I can view it on disk without issue so it doesn't look like it is corrupt. The android app shows a fuzzy picture with an exclamation point for the thumbnail. I'm happy to send the picture privately if anyone wants to test with it. EDIT: To be clear, the app does not crash when trying to open it but rather just displays a black image with an image icon with a slash through it. |
Yes it is crashing in my case this is a video Logs: Details From Stack trace |
@tye-mustafa is it a video you can zip up and share with me? You can send it to my email at [email protected] |
Unable yo size is large 136mb not supported by emails |
You can put it on some cloud storage service like DropBox or GDrive, right? |
Done
|
Additional info. My immich android app is keep crashing on every video |
@tye-mustafa What is your phone model and which method do you use to install the app? |
Redmi note 8 pro Using vp9 as encoding videos, May be that is the reasons may be it is not supported? Edit: it has G90 processer that supports vp9 decoding |
@tye-mustafa You can reset the transcoding policy back to default and try re transcoding a video. I think VP9 might be the issue |
i have tested on different devices only one device is crashing while playing videos rest all are fine. |
The bug
Android app crashes when opening a large (200MP) image.
The OS that Immich Server is running on
Docker, on Ubuntu Server 22.04
Version of Immich Server
v1.118.2
Version of Immich Mobile App
v1.118.0
Platform with the issue
Your docker-compose.yml content
Your .env content
Reproduction steps
profitcrashRelevant log output
Additional information
No response
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