Can't restore addons from a backup in Supervisor 2022.03.2 #3497

sermayoral · 2022-03-09T20:57:09Z

Describe the issue you are experiencing

Cannot restore any addon from a backup when the addon is not installed on the system

What is the used version of the Supervisor?

2022.03.2

What type of installation are you running?

Home Assistant Supervised

Which operating system are you running on?

Debian

What is the version of your installed operating system?

Debian Bullseye (aarch64)

What version of Home Assistant Core is installed?

2022.3.3

Steps to reproduce the issue

...

Anything in the Supervisor logs that might be useful for us?

22-03-09 21:42:59 INFO (MainThread) [supervisor.addons.addon] Restore config for addon a0d7b954_vscode
22-03-09 21:43:00 ERROR (MainThread) [supervisor.jobs] Unhandled exception: 'a0d7b954_vscode'
Traceback (most recent call last):
  File "/usr/src/supervisor/supervisor/jobs/decorator.py", line 106, in wrapper
    return await self._method(*args, **kwargs)
  File "/usr/src/supervisor/supervisor/addons/__init__.py", line 367, in restore
    await addon.restore(tar_file)
  File "/usr/src/supervisor/supervisor/addons/addon.py", line 832, in restore
    restore_image = self._image(data[ATTR_SYSTEM])
  File "/usr/src/supervisor/supervisor/addons/model.py", line 629, in _image
    return config[ATTR_IMAGE].format(arch=self.arch)
  File "/usr/src/supervisor/supervisor/addons/model.py", line 509, in arch
    if ATTR_IMAGE in self.data:
  File "/usr/src/supervisor/supervisor/addons/addon.py", line 157, in data
    return self.sys_addons.data.system[self.slug]
KeyError: 'a0d7b954_vscode'
22-03-09 21:43:00 WARNING (MainThread) [supervisor.backups.backup] Can't restore Add-on a0d7b954_vscode: 
22-03-09 21:44:54 INFO (MainThread) [supervisor.addons.addon] Restore config for addon a0d7b954_unifi
22-03-09 21:44:54 ERROR (MainThread) [supervisor.jobs] Unhandled exception: 'a0d7b954_unifi'
Traceback (most recent call last):
  File "/usr/src/supervisor/supervisor/jobs/decorator.py", line 106, in wrapper
    return await self._method(*args, **kwargs)
  File "/usr/src/supervisor/supervisor/addons/__init__.py", line 367, in restore
    await addon.restore(tar_file)
  File "/usr/src/supervisor/supervisor/addons/addon.py", line 832, in restore
    restore_image = self._image(data[ATTR_SYSTEM])
  File "/usr/src/supervisor/supervisor/addons/model.py", line 629, in _image
    return config[ATTR_IMAGE].format(arch=self.arch)
  File "/usr/src/supervisor/supervisor/addons/model.py", line 509, in arch
    if ATTR_IMAGE in self.data:
  File "/usr/src/supervisor/supervisor/addons/addon.py", line 157, in data
    return self.sys_addons.data.system[self.slug]
KeyError: 'a0d7b954_unifi'
22-03-09 21:44:54 WARNING (MainThread) [supervisor.backups.backup] Can't restore Add-on a0d7b954_unifi: 
22-03-09 21:44:56 INFO (MainThread) [supervisor.addons.addon] Restore config for addon a0d7b954_nginxproxymanager
22-03-09 21:44:56 ERROR (MainThread) [supervisor.jobs] Unhandled exception: 'a0d7b954_nginxproxymanager'
Traceback (most recent call last):
  File "/usr/src/supervisor/supervisor/jobs/decorator.py", line 106, in wrapper
    return await self._method(*args, **kwargs)
  File "/usr/src/supervisor/supervisor/addons/__init__.py", line 367, in restore
    await addon.restore(tar_file)
  File "/usr/src/supervisor/supervisor/addons/addon.py", line 832, in restore
    restore_image = self._image(data[ATTR_SYSTEM])
  File "/usr/src/supervisor/supervisor/addons/model.py", line 629, in _image
    return config[ATTR_IMAGE].format(arch=self.arch)
  File "/usr/src/supervisor/supervisor/addons/model.py", line 509, in arch
    if ATTR_IMAGE in self.data:
  File "/usr/src/supervisor/supervisor/addons/addon.py", line 157, in data
    return self.sys_addons.data.system[self.slug]
KeyError: 'a0d7b954_nginxproxymanager'
22-03-09 21:44:56 WARNING (MainThread) [supervisor.backups.backup] Can't restore Add-on a0d7b954_nginxproxymanager: 
22-03-09 21:44:56 INFO (MainThread) [supervisor.addons.addon] Restore config for addon 5c53de3b_esphome
22-03-09 21:44:56 ERROR (MainThread) [supervisor.jobs] Unhandled exception: '5c53de3b_esphome'
Traceback (most recent call last):
  File "/usr/src/supervisor/supervisor/jobs/decorator.py", line 106, in wrapper
    return await self._method(*args, **kwargs)
  File "/usr/src/supervisor/supervisor/addons/__init__.py", line 367, in restore
    await addon.restore(tar_file)
  File "/usr/src/supervisor/supervisor/addons/addon.py", line 832, in restore
    restore_image = self._image(data[ATTR_SYSTEM])
  File "/usr/src/supervisor/supervisor/addons/model.py", line 629, in _image
    return config[ATTR_IMAGE].format(arch=self.arch)
  File "/usr/src/supervisor/supervisor/addons/model.py", line 509, in arch
    if ATTR_IMAGE in self.data:
  File "/usr/src/supervisor/supervisor/addons/addon.py", line 157, in data
    return self.sys_addons.data.system[self.slug]
KeyError: '5c53de3b_esphome'
22-03-09 21:44:56 WARNING (MainThread) [supervisor.backups.backup] Can't restore Add-on 5c53de3b_esphome: 
22-03-09 21:44:56 INFO (MainThread) [supervisor.addons.addon] Restore config for addon core_mosquitto
22-03-09 21:44:56 ERROR (MainThread) [supervisor.jobs] Unhandled exception: 'core_mosquitto'
Traceback (most recent call last):
  File "/usr/src/supervisor/supervisor/jobs/decorator.py", line 106, in wrapper
    return await self._method(*args, **kwargs)
  File "/usr/src/supervisor/supervisor/addons/__init__.py", line 367, in restore
    await addon.restore(tar_file)
  File "/usr/src/supervisor/supervisor/addons/addon.py", line 832, in restore
    restore_image = self._image(data[ATTR_SYSTEM])
  File "/usr/src/supervisor/supervisor/addons/model.py", line 629, in _image
    return config[ATTR_IMAGE].format(arch=self.arch)
  File "/usr/src/supervisor/supervisor/addons/model.py", line 509, in arch
    if ATTR_IMAGE in self.data:
  File "/usr/src/supervisor/supervisor/addons/addon.py", line 157, in data
    return self.sys_addons.data.system[self.slug]
KeyError: 'core_mosquitto'
22-03-09 21:44:56 WARNING (MainThread) [supervisor.backups.backup] Can't restore Add-on core_mosquitto:

Additional information

No response

crhass · 2022-03-09T22:25:13Z

I am getting this too, after installing supervisor 2022.03.2 and losing access to my supervisor page, I prepared a new rpi3 with 64bit image. I restored my full snapshot and everything restored except all the add-ons.

I thought this was because I moved from 32 to 64bit but maybe not?

sermayoral · 2022-03-09T23:29:01Z

I am getting this too, after installing supervisor 2022.03.2 and losing access to my supervisor page, I prepared a new rpi3 with 64bit image. I restored my full snapshot and everything restored except all the add-ons.

I thought this was because I moved from 32 to 64bit but maybe not?

No. I have the same problem from 64 to 64. It's a supervisor problem

nodomain · 2022-03-10T06:03:21Z

Same here. Can I somehow install an older supervisor version?

Bad timing, I wanted to re-install due to issues with my storage :(

sermayoral · 2022-03-10T08:25:23Z

I found that, if you install the addon on the new system, without starting and configuring anything on the addon, you can restore the addon from a backup to import your previous configuration and it works. The problem is restoring an addon when it doesn't exist on your system (that is a normal behaviour when you try to restore a full backup)

crhass · 2022-03-10T12:48:14Z

I found that, if you install the addon on the new system, without starting and configuring anything on the addon, you can restore the addon from a backup to import your previous configuration and it works. The problem is restoring an addon when it doesn't exist on your system (that is a normal behaviour when you try to restore a full backup)

Does this work around restore the folders?

sermayoral · 2022-03-10T14:03:57Z

I found that, if you install the addon on the new system, without starting and configuring anything on the addon, you can restore the addon from a backup to import your previous configuration and it works. The problem is restoring an addon when it doesn't exist on your system (that is a normal behaviour when you try to restore a full backup)

Does this work around restore the folders?

No. For the folders you have to unzip the backup file and copy the folders manually to your home assistant instance :-(

johncoles · 2022-03-10T15:15:06Z

I am having this issue with a 2022.03.3 to a 2022.03.3 transfer.

https://discord.com/channels/330944238910963714/944337294389805056/951492809033138247

johncoles · 2022-03-10T15:45:28Z

Can confirm that for me atleast installing the add-ons then rerunning the restore works.

sermayoral · 2022-03-10T16:02:17Z

The error seems clear. Try to find some data of the installed addons (I think the slug). Since the addon is not installed, it throws an unhandled exception.

The question is: Is not there a beta program for the supervisor releases? Was not this error detected before releasing the new supervisor version? (Especially when we talk about a component that you have no choice to install, not install, doing a rollback...). Many people have suffered this problem without being able to restore backups, in some cases with serious consequences

johncoles · 2022-03-10T16:20:56Z

The error seems clear. Try to find some data of the installed addons (I think the slug). Since the addon is not installed, it throws an unhandled exception.

Indeed, though it might be nice to point the user in the direction of "Have you installed the add-on?"

sermayoral · 2022-03-10T16:41:32Z

The error seems clear. Try to find some data of the installed addons (I think the slug). Since the addon is not installed, it throws an unhandled exception.

Indeed, though it might be nice to point the user in the direction of "Have you installed the add-on?"

I don't think this is the right direction. The addon should install itself automatically, as it has always worked. Just they have had a coding error, something very common in programming. The problem is not having detected it in the testing phase, especially when it is a component that autoupdates itself without user permission

johncoles · 2022-03-10T17:06:08Z

Looks like @ludeeus is on it :D

Varming73 · 2022-03-10T23:27:47Z

After upgrading the supervisor and restoring all my Zigbee devices are gone in the Zigbee2mqtt add in. I guess that is related to this somehow. Got no lights in the house now :(

janick · 2022-03-11T14:34:26Z

After upgrading the supervisor and restoring all my Zigbee devices are gone in the Zigbee2mqtt add in. I guess that is related to this somehow.

It may be related to this one: home-assistant/core#67780

I hope not because I'm planning to install Zigbee2mqtt to see if it works around the ZHA problem.

sermayoral · 2022-03-11T18:55:05Z

@mdegat01 please, don't forget to do a release as soon as possible. Backup and restore is not still possible for us with the actual release...

ocalvo · 2022-03-13T03:30:43Z

I am seeing the same

sermayoral added the bug label Mar 9, 2022

sermayoral changed the title ~~Cant restore addons from a backup~~ Can't restore addons from a backup in Supervisor 2022.03.2 Mar 9, 2022

sermayoral mentioned this issue Mar 10, 2022

Supervisor 22.03.2: Timeout while processing CodeNotary #3495

Closed

ludeeus mentioned this issue Mar 10, 2022

Get arch from config and not data when generating image #3507

Merged

12 tasks

ludeeus mentioned this issue Mar 11, 2022

Cannot restore full backup on fresh HA 2022.3.3 install home-assistant/core#67982

Closed

mdegat01 closed this as completed in #3507 Mar 11, 2022

belimawr mentioned this issue Mar 11, 2022

Remove name argument to _restore #3508

Merged

12 tasks

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Can't restore addons from a backup in Supervisor 2022.03.2 #3497

Can't restore addons from a backup in Supervisor 2022.03.2 #3497

sermayoral commented Mar 9, 2022 •

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crhass commented Mar 9, 2022

sermayoral commented Mar 9, 2022

nodomain commented Mar 10, 2022

sermayoral commented Mar 10, 2022 •

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crhass commented Mar 10, 2022

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johncoles commented Mar 10, 2022

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johncoles commented Mar 10, 2022

sermayoral commented Mar 10, 2022 •

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Varming73 commented Mar 10, 2022

janick commented Mar 11, 2022 •

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sermayoral commented Mar 11, 2022

ocalvo commented Mar 13, 2022

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Can't restore addons from a backup in Supervisor 2022.03.2 #3497

Can't restore addons from a backup in Supervisor 2022.03.2 #3497

Comments

sermayoral commented Mar 9, 2022 • edited Loading

Describe the issue you are experiencing

What is the used version of the Supervisor?

What type of installation are you running?

Which operating system are you running on?

What is the version of your installed operating system?

What version of Home Assistant Core is installed?

Steps to reproduce the issue

Anything in the Supervisor logs that might be useful for us?

Additional information

crhass commented Mar 9, 2022

sermayoral commented Mar 9, 2022

nodomain commented Mar 10, 2022

sermayoral commented Mar 10, 2022 • edited Loading

crhass commented Mar 10, 2022

sermayoral commented Mar 10, 2022 • edited Loading

johncoles commented Mar 10, 2022

johncoles commented Mar 10, 2022

sermayoral commented Mar 10, 2022 • edited Loading

johncoles commented Mar 10, 2022

sermayoral commented Mar 10, 2022 • edited Loading

johncoles commented Mar 10, 2022

Varming73 commented Mar 10, 2022

janick commented Mar 11, 2022 • edited Loading

sermayoral commented Mar 11, 2022

ocalvo commented Mar 13, 2022

This comment was marked as off-topic.

sermayoral commented Mar 9, 2022 •

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sermayoral commented Mar 10, 2022 •

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sermayoral commented Mar 10, 2022 •

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sermayoral commented Mar 10, 2022 •

edited

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sermayoral commented Mar 10, 2022 •

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janick commented Mar 11, 2022 •

edited

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