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App not responding after the update Mac 15.2 (24C101)(Sequois) #3322

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fairfooddev opened this issue Jan 9, 2025 · 1 comment
Open

App not responding after the update Mac 15.2 (24C101)(Sequois) #3322

fairfooddev opened this issue Jan 9, 2025 · 1 comment
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@fairfooddev
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Model Name: Apple M4 Pro
macOS Version: Mac 15.2 (24C101)(Sequois)
App Version: 2024.12.2 (1048)

Home Assistant Core Version
2025.1.1

Describe the bug
I am using the Home Assistant Companion app on my M4 Mac running macOS 15.2 (24C101). The app had been working perfectly until I recently updated to the latest version (2024.12.2 - build 1048) from the App Store. Since the update, the app opens and loads my dashboard and then freezes(Not responding). All the other apps (Web, Android and iOS are working fine.

Here’s what I’ve tried so far:

  1. I uninstalled the latest version and reinstalled the previous one, but the issue persists — the app still freezes after a short time.
  2. I deleted the group.io.robbie.homeassistant folder and reinstalled the application, but that didn’t resolve the issue.
  3. Did a complete app reset from the preference.
  4. I noticed that simply deleting the app doesn’t remove the app’s database. I also tried resetting the app from Preferences, but it didn’t help.
  5. Also didn't see anything serious in my logs as well (attached the file)

Home Assistant.txt
Screenshot 2025-01-09 at 9 03 18 AM

@bgoncal
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bgoncal commented Jan 15, 2025

Are you able to reach app settings to export logs? Perhaps open the app then quickly hit cmd + w to close the main window, then go to the top bar Home Assistant >> Preferences >> Debugging >> export logs

Submit here:
https://forms.gle/Uoqz127Phx4mMTpS6

@bgoncal bgoncal self-assigned this Jan 15, 2025
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