Switchbot Lock - Api error 190

[Jaheiro]

The problem

During attempts to configure Switchbot lock, interface throws unknown error 190.
Issues related to this problem are already created in repositories from Switchbot and @Danielhiversen,
and am sure whenever possible it will be fixed.
I thought it's worth rising issue here as well though, even if just for FYI, as this problem most probably means that it is impossible to configure Switchbot lock in Home Assistant both with manual extraction method or using account data.

More info can be found here:
OpenWonderLabs/SwitchBotAPI#296
and here
sblibs/pySwitchbot#234

What version of Home Assistant Core has the issue?

core-2024.5.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Switchbot

Link to integration documentation on our website

https://www.home-assistant.io/integrations/switchbot/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant]

Hey there @Danielhiversen, @RenierM26, @murtas, @Eloston, @dsypniewski, mind taking a look at this issue as it has been labeled with an integration (switchbot) you are listed as a code owner for? Thanks!

Code owner commands

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• @home-assistant close Closes the issue.
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switchbot documentation
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[alexschultze]

Switchbot app has changed the way authentication works. A new method is now available and needs to be implemented.

[micaelp]

Switchbot app has changed the way authentication works. A new method is now available and needs to be implemented.

@alexschultze Thanks again for working this out. @Jaheiro seems the API server is important to the region the device was registered in, the key retrieval only worked for me on the 'eu' API server. I'm so happy :)