Roborock - Unable to set up integration - 'code': 'auth.err', 'msg': 'auth.err.invalid.token', 'status': 'UNAUTHORIZED' #102487

eclair4151 · 2023-10-21T19:07:15Z

The problem

I am setting up the robo rock integration for the first time. I have a Q Revo, which is setup in the robo rock app. I go to set up the integration, type in my email, and then type in the one time code I receive. I get a notification on my phone about a new login on my roborock account, but the integration on HA just says 'Failed to setup' with the following error log:

Let me know what else I can provide to help!

Logger: homeassistant.config_entries
Source: config_entries.py:399
First occurred: 9:39:37 AM (3 occurrences)
Last logged: 9:40:59 AM

Error setting up entry [email protected] for roborock
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/config_entries.py", line 399, in async_setup
result = await component.async_setup_entry(hass, self)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/roborock/init.py", line 32, in async_setup_entry
home_data = await api_client.get_home_data(user_data)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/roborock/api.py", line 708, in get_home_data
raise RoborockException(home_response)
roborock.exceptions.RoborockException: {'code': 'auth.err', 'msg': 'auth.err.invalid.token', 'status': 'UNAUTHORIZED', 'timestamp': '2023-10-21T18:55:46.087+00:00'}

What version of Home Assistant Core has the issue?

core-2023.10.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Core

Integration causing the issue

Roborock

Link to integration documentation on our website

https://www.home-assistant.io/integrations/roborock/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

home-assistant · 2023-10-21T19:07:19Z

Hey there @humbertogontijo, @Lash-L, mind taking a look at this issue as it has been labeled with an integration (roborock) you are listed as a code owner for? Thanks!

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BillyFKidney · 2023-10-24T23:10:39Z

I am experiencing the same issue attempting to setup my Roborock integration.

After entering my verification code into Home Assistant it says the code is invalid. However, I immediately receive a notification in the Roborock app stating my account has been logged into another device:

Home Assistant 2023.10.5
Supervisor 2023.10.0
Operating System 11.0
Frontend 20231005.0 - latest

Logger: homeassistant.components.roborock.config_flow
Source: components/roborock/config_flow.py:84
Integration: Roborock (documentation, issues)
First occurred: 4:06:40 PM (1 occurrences)
Last logged: 4:06:40 PM

wrong value type for field "rriot" - should be "roborock.containers.RRiot | None" instead of value "{'u': 'VALUE', 's': 'VALUE', 'h': 'VALUE', 'k': 'VALUE', 'r': {'r': 'US', 'a': 'https://api-us.roborock.com', 'm': 'ssl://mqtt-us-2.roborock.com:8883', 'l': 'https://wood-us.roborock.com'}}" of type "dict"
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/roborock/config_flow.py", line 84, in async_step_code
    login_data = await self._client.code_login(code)
                 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/roborock/api.py", line 660, in code_login
    return UserData.from_dict(user_data)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/roborock/containers.py", line 90, in from_dict
    return from_dict(cls, decamelize_obj(data, ignore_keys), config=Config(cast=[Enum]))
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/dacite/core.py", line 68, in from_dict
    raise WrongTypeError(field_path=field.name, field_type=field.type, value=value)
dacite.exceptions.WrongTypeError: wrong value type for field "rriot" - should be "roborock.containers.RRiot | None" instead of value "{'u': 'VALUE', 's': 'VALUE', 'h': 'VALUE', 'k': 'VALUE', 'r': {'r': 'US', 'a': 'https://api-us.roborock.com', 'm': 'ssl://mqtt-us-2.roborock.com:8883', 'l': 'https://wood-us.roborock.com'}}" of type "dict"

Codibex · 2023-10-27T18:11:03Z

I have the same issue after setup the integration. Notification in the app that someone logged in but the mentioned error in home assistant.

Update:
With the solution found in the issue #101857 it worked for one day. But now I get the same issue AttributeError: 'types.UnionType' object has no attribute 'origin' as mentioned in the other issue.

So, I am not sure if it is the same root cause but the solution from the other issue worked for this issue.

V3lop5 · 2023-10-29T19:01:30Z

Hi there,
I got the same issue.

To ensure no conflict to other integrations (like mentioned in other issues) I set up a new home assistant instance using docker.
Still got the error:

Logger: homeassistant.config_entries
Source: config_entries.py:399
First occurred: 18:04:16 (3 occurrences)
Last logged: 18:11:52

Error setting up entry [email protected] for roborock
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/config_entries.py", line 399, in async_setup
    result = await component.async_setup_entry(hass, self)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/roborock/__init__.py", line 32, in async_setup_entry
    home_data = await api_client.get_home_data(user_data)
                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/roborock/api.py", line 708, in get_home_data
    raise RoborockException(home_response)
roborock.exceptions.RoborockException: {'code': 'auth.err', 'msg': 'auth.err.invalid.token', 'status': 'UNAUTHORIZED', 'timestamp': '2023-10-29T18:36:46.066+00:00'}

In my case my Raspberry Pi was out of sync with the current local time.
(No clue how that happend, but due to time change in Germany the difference was even worse.)
To fix the local time I used sudo sntp -s time.google.com inside a bash of my RPi.
After that the integration works fine.

I hope this is a permanent fix.

docwisdom · 2023-10-31T22:20:16Z

Same issue here, however the error I receive when putting in my verification code is "Unknown error".
My Qrevo was working great in HA for about a month, I noticed my integration stopped working near the time that I shared my Q Revo with my wife. Not sure if this changes Roborocks authentication somehow.

petuniabowl · 2023-11-11T10:13:54Z

I had the same issue presentation (running HA as an app in TrueNAS Scale) and eventually figured out that the issue was that my system time was out of sync.

It took me a while to figure that out because:

The log of the python exception had the correct time listed in it, in UTC
I had to change the timezone in both HA and TrueNAS to UTC (GMT in the dropdown)
I also had to alter time in my TrueNAS machine's BIOS to reflect UTC
I'm guessing I could change all the timezones back to what I prefer now, but doing the above is what got it working for me.

eclair4151 · 2023-11-12T03:40:02Z

Yea I think it has something to do with timezone settings. I was running it as a trueNAS Scale app also, but was having all sorts of other issues with some other integrations. Ended up getting a rasp pi with HAOS and now it works perfectly. So for others I would say check your timezone settings. Or bite the bullet and run the OS as its own thing.

docwisdom · 2023-11-12T03:57:05Z

Not a time issue. Current tz is America/Los Angeles and all logs show correct time to the second. Running HA OS on mini PC.

I was able to successfully reconnect the integration today though. Unsure if it was an HA update or something on Roborocks side.

BillyFKidney · 2023-11-12T04:29:43Z

Yea I think it has something to do with timezone settings. I was running it as a trueNAS Scale app also, but was having all sorts of other issues with some other integrations. Ended up getting a rasp pi with HAOS and now it works perfectly. So for others I would say check your timezone settings. Or bite the bullet and run the OS as its own thing.

I am running HAOS on an x86 (bare metal) so I doubt it is just a timezone issue.

home-assistant bot added the integration: roborock label Oct 21, 2023

eclair4151 closed this as completed Nov 12, 2023

github-actions bot locked and limited conversation to collaborators Dec 12, 2023

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Roborock - Unable to set up integration - 'code': 'auth.err', 'msg': 'auth.err.invalid.token', 'status': 'UNAUTHORIZED' #102487

Roborock - Unable to set up integration - 'code': 'auth.err', 'msg': 'auth.err.invalid.token', 'status': 'UNAUTHORIZED' #102487

eclair4151 commented Oct 21, 2023

home-assistant bot commented Oct 21, 2023

BillyFKidney commented Oct 24, 2023 •

edited

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Codibex commented Oct 27, 2023 •

edited

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V3lop5 commented Oct 29, 2023

docwisdom commented Oct 31, 2023

petuniabowl commented Nov 11, 2023

eclair4151 commented Nov 12, 2023

docwisdom commented Nov 12, 2023 •

edited

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BillyFKidney commented Nov 12, 2023 •

edited

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Roborock - Unable to set up integration - 'code': 'auth.err', 'msg': 'auth.err.invalid.token', 'status': 'UNAUTHORIZED' #102487

Roborock - Unable to set up integration - 'code': 'auth.err', 'msg': 'auth.err.invalid.token', 'status': 'UNAUTHORIZED' #102487

Comments

eclair4151 commented Oct 21, 2023

The problem

What version of Home Assistant Core has the issue?

What was the last working version of Home Assistant Core?

What type of installation are you running?

Integration causing the issue

Link to integration documentation on our website

Diagnostics information

Example YAML snippet

Anything in the logs that might be useful for us?

Additional information

home-assistant bot commented Oct 21, 2023

BillyFKidney commented Oct 24, 2023 • edited Loading

Codibex commented Oct 27, 2023 • edited Loading

V3lop5 commented Oct 29, 2023

docwisdom commented Oct 31, 2023

petuniabowl commented Nov 11, 2023

eclair4151 commented Nov 12, 2023

docwisdom commented Nov 12, 2023 • edited Loading

BillyFKidney commented Nov 12, 2023 • edited Loading

BillyFKidney commented Oct 24, 2023 •

edited

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Codibex commented Oct 27, 2023 •

edited

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docwisdom commented Nov 12, 2023 •

edited

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BillyFKidney commented Nov 12, 2023 •

edited

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