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<!DOCTYPE html>
<html lang="en">
<head>
<!-- Global site tag (gtag.js) - Google Analytics -->
<script async src="https://www.googletagmanager.com/gtag/js?id=UA-141679527-1"></script>
<script>
window.dataLayer = window.dataLayer || [];
function gtag() {
dataLayer.push(arguments);
}
gtag("js", new Date());
gtag("config", "UA-141679527-1");
</script>
<!-- Meta tags -->
<meta charset="UTF-8" />
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
<title>Harrison Washington</title>
<link rel="terminal icon" type="image/png" href="img/terminal_16406.png" />
<link rel="icon" type="image/png" href="https://cdn.icon-icons.com/icons2/91/PNG/512/terminal_16406.png" />
<meta name="description" content="Harrison Washington IT Specialist" />
<meta name="keywords"
content="Harrison Washington,IT,information,information technology specialist,information technology,technology specialist,xz.style" />
<meta property="og:title" content="Harrison Washington IT Specialist" />
<meta property="og:description" content="Harrison Washington IT Specialist" />
<meta property="og:url" content="https:/harrisonwashington.github.io/" />
<meta property="og:type" content="website" />
<link rel="stylesheet" href="new.css" />
<link rel="stylesheet" href="https://newcss.net/theme/terminal.css" />
</head>
<body>
<!-- Header section -->
<header>
<h1>Harrison Washington</h1>
<!-- Navigation -->
<nav>
<a href="index.html">Work Experience</a> /
<a href="about.html">About</a> /
<a href="contact.html">Contact</a> /
<a href="https://www.linkedin.com/in/harrison-washington/">Linkedin</a> /
<a href="https://github.com/harrisonwashington">Github</a> /
<a href="learning.html">learning Resources</a>
</nav>
</header>
<!-- Work Experience -->
<h1>Work Experience</h1>
<main>
<h3>Senior Technical Consultant & Owner</h3>
<p>Washington-Systems / Jan 2022 - Present / Sacramento, CA</p>
<ul>
<li>Cisco Meraki and Ubiquiti network WAN & LAN network design, test, build, and implementation.
</li>
<li>Built DNS forwarding zones for customers on Google Cloud Platform and Microsoft Azure.
</li>
<li>Helped customers with assigning custom DNS name servers for web applications and websites.
</li>
<li>Google Cloud Platform and Microsoft Azure IAM user management.
</li>
<li>Linux and Windows server installation, patching, updating, and upgrading.
</li>
<li>Configuration, and installation of pfSense firewall solutions.
</li>
<li>Google Workspace Administration.
</li>
<li>Google Cloud Platform Administration.
</li>
<li>Helped customers implement CIS Benchmark for Microsoft Windows, Apple macOS, Debian, CentOS.
</ul>
<dl>
<dt>SaaS Administration & Management</dt>
<dd>GCP IAM/Networking/DNS</dd>
<dd>Google Workspace</dd>
<dd>Azure AD/Networking</dd>
</dl>
<dl>
<dt>Networking</dt>
<dd>LAN & WAN network design, test, build, and implementation.</dd>
<dd>Cisco Meraki</dd>
<dd>pfsense</dd>
</dl>
<dl>
<dt>Hypervisor Administration</dt>
<dd>Hyper-V</dd>
</dl>
<h3>Information Technology Support Engineer</h3>
<p>Fivetran / Aug 2021 - Apr 2022 / Oakland, CA</p>
<ul>
<li>Worked with and provided support to various SaaS platforms including Google Workspace, GCP, Okta, Jamf Pro,
Azure, and AWS, managing users and groups.
</li>
<li>Configure and automated new employee desktop deployments for MacOS via Jamf Pro
</li>
<li>Troubleshot hardware and software related issues for all end users.
</li>
<li>Provided customer service, remote & on perm troubleshooting of computer hardware, Windows, macOS, and network
connections.
</li>
<li>Maintained Cisco Meraki and Ubiquiti networks. SaaS Management
</li>
</ul>
<dl>
<dt>SaaS Management</dt>
<dd>Google Workspace/GCP</dd>
<dd>Okta</dd>
<dd>Jamf Pro</dd>
<dd>Slack</dd>
<dd>Azure AD</dd>
<dd>AWS IAM</dd>
</dl>
<dl>
<dt>Desktop Administration</dt>
<dd>macOS configuration via Jamf Pro</dd>
<dd>Troubleshoot hardware/software related issues for end users</dd>
</dl>
<dl>
<dt>Customer Service</dt>
<dd>Remote/on Perm Trouble-shooting on computer hardware, Windows operating system, MacOS operating system, network
connections, etc.
</dd>
<dd>Application training, documentation, and overviews</dd>
<dd>New Employee Onboarding</dd>
<dd>Reply in a timely manner to open support ticks</dd>
</dl>
<dl>
<dt>Network Management</dt>
<dd>Meraki network management</dd>
<dd>Ubiquiti network management</dd>
</dl>
<dl>
<dt>Asset Management</dt>
<dd>Maintain a “ready to go” inventory of imaged MacBook laptop computers and all components used for new employees
or system replacements
</dd>
<dd>Google Meet Kits</dd>
<dd>Printers</dd>
<dd>Computer peripheral</dd>
<dd>TV’s / Computer monitors</dd>
<dd>Software license</dd>
</dl>
<br />
<h3>Information Technology Support Specialist</h3>
<p>Vode Lighting LLC / Aug 2020 - Aug 2021 / Sonoma, CA</p>
<dl>
<dt>Security Research</dt>
<dd>CISA Cybersecurity Bulletin</dd>
<dd>CISA Best Practices</dd>
<dd>CISA Insights</dd>
<dd>CISA Cyber Safety</dd>
<dd>CISA Cybersecurity Governance</dd>
</dl>
<dl>
<dt>Network Security</dt>
<dd>Network vulnerability scanning with Nmap</dd>
<dd>Security Onion</dd>
</dl>
<dl>
<dt>Network Management</dt>
<dd>Ubiquiti Unifi Systems</dd>
<dd>SonicWALL Firewall/VPN</dd>
</dl>
<dl>
<dt>Product Solutions Consulting</dt>
<dd>Anti-phishing email training</dd>
<dd>Online whiteboard software</dd>
<dd>Home Network Security</dd>
</dl>
<dl>
<dt>Virtualization</dt>
<dd>Hyper-V</dd>
<dd>VMware ESXi</dd>
</dl>
<dl>
<dt>Windows Server Administration</dt>
<dd>Backup & Sync</dd>
<dd>emote server management via PowerShell</dd>
<dd>Active Directory</dd>
<dd>User management in Microsoft 365 admin center</dd>
</dl>
<dl>
<dt>Desktop Administration</dt>
<dd>Windows configuration / Installation</dd>
<dd>MacOS configuration / Installation</dd>
<dd>ESET configuration / Installation</dd>
<dd>Assistance / Configuration / Installation for all supported applications (Adobe, Autodesk, Box, Dropbox,
GoToMeeting, Google G Suite, Smartsheet, Fishbowl Database, Vode seals system, Solidworks, FedEx Ship Manager, UPS
WorldShip)
</dd>
</dl>
<dl>
<dt>Customer Service</dt>
<dd>User and application training documentation and overviews</dd>
<dd>Fishbowl Database</dd>
<dd>Remote/on Perm Trouble-shooting on computer hardware, Windows operating system, MacOS operating system, network
connections, etc
</dd>
</dl>
<dl>
<dt>Remote troubleshooting</dt>
<dd>GoToAssist / ConnectWise Control Support</dd>
</dl>
<dl>
<dt>Asset Management</dt>
<dd>Account auditing</dd>
<dd>Windows Desktops / Laptops</dd>
<dd>Computer peripheral</dd>
<dd>Apple Laptops / Phones</dd>
<dd>Polycom phone systems</dd>
<dd>Printers</dd>
<dd>TV / Computer monitors</dd>
<dd>Software license</dd>
<dd>Maintain a consistent pool of laptops, and other IT equipment</dd>
<dd>Maintain a “ready to go” inventory of imaged desktop/laptop computers and all components used for new employees
or system replacements
</dd>
<dd>Responsible for maintaining Inventory Database, updating continuously the various equipment assignments and
employee locations
</dd>
</dl>
<br />
<h3>Technology Help Desk Technician</h3>
<p>CalRecycle / Dec 2019 - Mar 2020 / Sacramento, CA</p>
<dl>
<dt>Windows Server Administration</dt>
<dd>Active Directory user management </dd>
</dl>
<dl>
<dt>Desktop Administration</dt>
<dd>Windows configuration / Installation via Powershell</dd>
</dl>
<dl>
Troubleshooting
<dd>Troubleshooting on computer hardware, Windows operating system, network connections, etc</dd>
</dl>
<dl>
<dt>Customer Service</dt>
<dd>Helped in the operation to get over 800 employees prepared for work from home orders during the 2019-2020
pandemic
</dd>
<dd>User and application training documentation and overviews</dd>
<dd>On Perm Trouble-shooting on computer hardware, Windows operating system, MacOS operating system, network
connections, etc
</dd>
<dd>Responsible for maintaining the Bar Scan Inventory Database, updates continuously the various equipment
assignments and employee locations
</dd>
<dd>Citrix virtualization assistance</dd>
<dd>Assistance on all supported applications (Word, Excel, PowerPoint, Access, etc)</dd>
<dd>GoToWebinar and GoToMeeting/LiveMeeting web conferencing support including scheduling, support and
recording/editing
</dd>
<dd>On and off-site conference IT support, which consists of equipment set up and take down, network wired and
wireless connectivity, print services, etc
</dd>
</dl>
<dl>
<dt>Asset Management</dt>
<dd>Windows Desktops / Laptops</dd>
<dd>Computer peripheral</dd>
<dd>Phone systems</dd>
<dd>TV’s / Computer monitors</dd>
<dd>Maintain a consistent pool of laptops, and other IT equipment</dd>
<dd>Maintain a “ready to go” inventory of imaged desktop/laptop computers and all components used for new employees
or system replacements
</dd>
<dd>Responsible for maintaining Inventory Database, updating continuously the various equipment assignments and
employee locations
</dd>
<br />
<hr />
<br />
<h3>Linux</h3>
<ul>
<li>OS:FreeNAS / CentOS/ Fedora Server / Debian / Ubuntu</li>
<li>Computer / Server Configuration</li>
<li>System Administration Cli/Cockpit</li>
<li>User Management</li>
<li>TCP / IP Network Administration</li>
<li>DNS</li>
<li>SSH</li>
<li>FTP</li>
<li>OpenVPN configuration</li>
<li>File Management</li>
</ul>
<br />
<hr />
<br />
<h3>Windows Server</h3>
<ul>
<li>Server Configuration</li>
<li>Active Directory</li>
<li>System Administration</li>
<li>Network Administration</li>
<li>User Management</li>
<li>DNS</li>
<li>File Management</li>
<li>Backup & Sync to cloud</li>
<li>Remote management via PowerShell</li>
<li>Active Directory</li>
</ul>
<br />
<hr />
<br />
<h1>HomeLab</h1>
<ul>
<li>Windows Server 2019</li>
<li>Linux server lab env</li>
<li>FreeNAS Server</li>
</ul>
</main>
</body>
</html>