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A basic UX research protocol describes the objectives, guidelines, and procedure for a given user assessment.
Action Items
Create an essential user interview script (4 open-ended questions) that comprises the basic structure for semi-structured user interviews. The interviewer can ask additional questions, following the interviewee's lead. User Interview Script #58 provides a pool of options for additional questions as the interview unfolds.
Dependency
#58#69Overview
A basic UX research protocol describes the objectives, guidelines, and procedure for a given user assessment.
Action Items
Resources/Instructions
Protocol considerations from the World Health Organization
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