Can"t sign transaction

[Zigm4]

Description

I can't sign some transaction (Stack on Pepper Stake, Send assets via AH) but some are working.

Infos:

• I'm using a ledger with Anchor App (Ledger Nano (2.2.4), Ledger Stax up to date too)
• I tried on PC and MAC
• I tried with the current version of Anchor and verion n-1
• I tried with Active account and Owner account

When i try to validate a transaction:

• Review transaction : OK
• Review transaction 1 : OK
• Review transaction 2 : KO just when after Quantity i click next (it close the app on the ledger and generate an error on Anchor)

Platform

Desktop (Windows)

Steps To Reproduce

No response

Relevant log output

{
  "name": "DisconnectedDevice",
  "message": "DisconnectedDevice",
  "stack": "Error: \n    at new CustomError (C:\\Program Files\\Anchor Wallet\\resources\\app.asar\\node_modules\\@ledgerhq\\errors\\src\\helpers.ts:26:18)\n    at HID.<anonymous> (C:\\Program Files\\Anchor Wallet\\resources\\app.asar\\node_modules\\@ledgerhq\\hw-transport-node-hid-noevents\\src\\TransportNodeHid.ts:127:25)"
}

Contact Details

[email protected]

Anything else?

No response

[aaroncox]

Hrm, I haven't ever seen this behavior before, where it actually closes the app on the Ledger device.

It sounds like some sort of data being passed into the Ledger app itself is causing the crash, and then Anchor is just losing connection since the app is closing.

If you try to perform the exact same transaction again, does it repeat itself and crash again?

If so, it seems as if there must be some sort of bug inside the EOS Ledger app itself. We didn't develop that app and don't maintain it, so I'm at a bit of a loss as to exactly how to troubleshoot this 🤔

[Dickie181]

A similar situation happened to me.
Not sure what ready happened but I completed a Ledger firmware upgrade on my Ledger. Completed a bunch of Doge trades on the ledger and encounter no issues or problems with the deposits. However, shortly thereafter, I tried to move NFTs from one wallet (Wax) location to another using my Ledger. Been doing this type of transfers for years with my Anchor wallet and then this happened.
See below

Then I though perhaps I needed to stake my CPU/Net on wax and then this error appeared

Does anyone have any comments or solutions for this problem

[Dickie181]