Application Error and must quit

[mysojuli]

Steps to reproduce

Downloaded the app from the official Microsoft Store and press launch

Expected behavior

Komga should be installed without error and should open

Actual behavior

Popup appears stating that an internal error has occurred and the application must quit

Logs

No response

Komga version

1.7.2

Operating system

Windows 10

Installation method

Microsoft Store

Other details

No response

Acknowledgements

• I have searched the existing issues (open AND closed) and this is a new ticket, NOT a duplicate or related to another open issue.
• I have written a short but informative title.
• I have checked the FAQ.
• I have updated the app to the latest version.
• I will fill out all of the requested information in this form.

[gotson]

Can you provide the log file?

[mysojuli]

Is this what you are looking for?
komga.log

Can you provide the log file?

[gotson]

It seems you may have multiple instances of Komga running:

Caused by: org.apache.lucene.store.LockObtainFailedException: Lock held by another program: C:\Users\Nicole\AppData\Local\Komga\lucene\write.lock