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[User Feedback API] Extract More Properties from User Feedback API #80662

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dachakra opened this issue Nov 13, 2024 · 4 comments
Closed

[User Feedback API] Extract More Properties from User Feedback API #80662

dachakra opened this issue Nov 13, 2024 · 4 comments

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@dachakra
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dachakra commented Nov 13, 2024

Problem Statement

Using the List a Project User Feedback API, I want to extract properties such as:

  • Feedback Marked as Spam
  • Feedback Marked as Seen

Solution Brainstorm

Add the above properties to the response payload: https://docs.sentry.io/api/projects/list-a-projects-user-feedback/

Product Area

User Feedback

@getsantry
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getsantry bot commented Nov 13, 2024

Routing to @getsentry/product-owners-user-feedback for triage ⏲️

@getsantry
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getsantry bot commented Nov 13, 2024

Assigning to @getsentry/support for routing ⏲️

@getsantry getsantry bot moved this to Waiting for: Support in GitHub Issues with 👀 3 Nov 13, 2024
@getsantry getsantry bot moved this to Waiting for: Product Owner in GitHub Issues with 👀 3 Nov 14, 2024
@bruno-garcia
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Note that the endpoint linked has limitations, the link contains this snippet:

This list does not include submissions from the User Feedback Widget. This is because it is based on an older format called User Reports - read more here. To return a list of user feedback items from the widget, please use the issue API with the filter issue.category:feedback.*

That said, I don't know if whether the feedback is on the spam or not. Possibly already is available.
@aliu39 will know, but he's on PTO, we'll hear back as soon as he's back

@aliu39
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aliu39 commented Dec 12, 2024

Hi @dachakra , this endpoint is deprecated in favor of the issue platform API. See the paragraph "User feedback items from the User Feedback Widget..". This endpoint will return a hasSeen field.

You can also get is_spam from this endpoint through the status field. To mark feedbacks as spam, we set status as "ignored".

@aliu39 aliu39 self-assigned this Dec 13, 2024
@aliu39 aliu39 closed this as completed Dec 13, 2024
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