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Feedback widget submission can result in duplicate feedback #70860

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bruno-garcia opened this issue May 14, 2024 · 3 comments
Closed

Feedback widget submission can result in duplicate feedback #70860

bruno-garcia opened this issue May 14, 2024 · 3 comments

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@bruno-garcia
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Feedback 1
Feedback 2

Watching the full replay makes it easier to see that the widget showed some error message (text although redacted shows at the top) as opposed to changing to the toast. And user re-submitts. Resulting in dupliated feedback.

Reported on Slack by @gggritso

@getsantry
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getsantry bot commented May 14, 2024

Routing to @getsentry/product-owners-user-feedback for triage ⏲️

@billyvg
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billyvg commented Dec 10, 2024

@c298lee I think you've made some improvements to error handling. Do you know if this is still an issue?

It sounds like we were catching an exception that occurs outside of feedback request and so despite successfully sending feedback, we display an error message and keep the feedback text.

@billyvg
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billyvg commented Dec 18, 2024

This should be fixed in 8.45.1, thank you @antonis

@billyvg billyvg closed this as completed Dec 18, 2024
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