Transactions not being recorded

[User9684]

Is there an existing issue for this?

• I have checked for existing issues https://github.com/getsentry/sentry-javascript/issues
• I have reviewed the documentation https://docs.sentry.io/
• I am using the latest SDK release https://github.com/getsentry/sentry-javascript/releases

How do you use Sentry?

Sentry Saas (sentry.io)

Which package are you using?

@sentry/node

SDK Version

7.20

Framework Version

No response

Link to Sentry event

No response

Steps to Reproduce

Using this for init:

const Sentry = require('@sentry/node');
const mongodb = require('mongodb');
const Tracing = require('@sentry/tracing');
require('dotenv').config();

Sentry.init({
  dsn: 'sentry DSN',
  tracesSampleRate: 1.0,
  attachStacktrace: true,
  debug: true,
  environment: process.env.VERSION,
  release: process.env.CAPROVER_GIT_COMMIT_SHA,
  integrations: [
    new Sentry.Integrations.Http({ tracing: true }),
    new Tracing.Integrations.Mongo({ useMongoose: true }),
  ],
});

module.exports = Sentry

Code ran:

const Sentry = require('@sentry/node');

try {
    const transaction = Sentry.startTransaction({
      op: 'command_ran',
      name: 'command_recieved',
      startTimestamp: Date.now(),
      tags: {
        guildId: interaction.guildID,
        interactionId: interaction.id,
        shardId: client.guilds.get(interaction.guildID).shard.id,
      },
    })

    const span1 = transaction.startChild({
      op: 'command_calculating',
      description: 'Calculating how to run the command',
    })
    const canRun = true
    if (canRun) {

      span1.finish()

      if (!isOnCooldown) {
        const span2 = transaction.startChild({
          op: 'command_executing',
          description: 'A command being ran',
        })
        // Execution...

        span2.finish()
      }
    }

    transaction.finish()
} catch (err) {
  Sentry.captureException(err)
  if (process.env.VERSION.toLocaleLowerCase() !== 'production') console.error(err)
}

Expected Result

A transaction is made inside performance tab

Actual Result

Nothing is made, library returns an ID but it leads to nowhere.

[User9684]

Also, for some reason this snippet of code below works perfectly fine for recording transactions. Albeit takes awhile for the transaction to show under the performance page.

const sentry = require('@sentry/node');
const trans_ = sentry.startTransaction({
op: 'test_uwu',
name: 'test_transaction'
});
const span_ = trans_.startChild({
op: 'test_span'
});

span_.finish();
trans_.finish();

[User9684]

Also, the ID returned by the library is not correct, as shown in 6229.

Though, I could also just be trying to view the event incorrectly, correct me if I'm wrong but is it sentry.io/organizations/org/events/ID Here/? When I attempt to put the ID in there, it just displays a blank screen.

[lobsterkatie]

Hi, @User9684.

Sorry you're having trouble!

To find an event with a particular id, you can paste it into the search box at the top of the Discover page, prefaced with id::

That said, you have discovered a bug! Going to sentry.io/organizations/org/events/ID Here/ leads to what appears to be an infinite redirect loop. I've reported it to our frontend team and they'll take a look.

Can you please try that and let me know if transaction events actually still aren't showing up? Also, can you please confirm in the network tab that the outgoing request to our servers is being made successfully?

[User9684]

Thanks for the reply! The requests are indeed being sent, however only the ones of which I used the 2nd snippet are actually appearing.

There should be multiple transactions here named "command_ran", but only "test_transaction" is there.

[lobsterkatie]

So, just to be super clear:

• You tried searching for the transaction id (b86c... in your screenshot) in Discover using id:b86c... and got nothing, and
• You can see that there's an outgoing request whose contents is the command_ran transaction, and it comes back as a 200?

If so, can you please share a link to one of your test_transaction events? Also, can you boil the non-working snippet down to the simplest version you can which is still not showing up in your org?

[User9684]

Sorry for the late reply, here's an example of one of the test_transaction events: here

[User9684]

Hi, @User9684.

Sorry you're having trouble!

To find an event with a particular id, you can paste it into the search box at the top of the Discover page, prefaced with id::

That said, you have discovered a bug! Going to sentry.io/organizations/org/events/ID Here/ leads to what appears to be an infinite redirect loop. I've reported it to our frontend team and they'll take a look.

Can you please try that and let me know if transaction events actually still aren't showing up? Also, can you please confirm in the network tab that the outgoing request to our servers is being made successfully?

Also, doing id: f3f7b2c2ec9a499b819b72b9bad532eb doesn't seem to work for me. The JS library returned f3f7b2c2ec9a499b819b72b9bad532eb for an error's ID but it does not seem to be connected to anything.

[github-actions]

This issue has gone three weeks without activity. In another week, I will close it.

But! If you comment or otherwise update it, I will reset the clock, and if you label it Status: Backlog or Status: In Progress, I will leave it alone ... forever!

---

"A weed is but an unloved flower." ― Ella Wheeler Wilcox 🥀

[User9684]

I still have this issue...

[lforst]

Hi, I tried your snippets and I believe your transactions are getting dropped by our ingest pipeline because of startTimestamp: Date.now(). This option takes seconds and not milliseconds (which Date.now() returns). I recommend simply omitting this option for this use-case.

[github-actions]

This issue has gone three weeks without activity. In another week, I will close it.

But! If you comment or otherwise update it, I will reset the clock, and if you label it Status: Backlog or Status: In Progress, I will leave it alone ... forever!

---

"A weed is but an unloved flower." ― Ella Wheeler Wilcox 🥀