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If you are asking for device support, please check Supported Devices List in eufy-security-client (https://bropat.github.io/eufy-security-client/#/supported_devices) first. Your device should be listed there with specific device model number, not device name. You can have similar model names but the support is handled by device model number (TXXXX).
Describe the bug
My doorbell worked perfectly for a long time. Recently it stopped working, so I attempted to reinstall. I removed the custom repo, removed from integrations, HACS, add on etc... restarted, followed your directions to the letter - but when it asks me to validate the CAPTCHA, it says it received authorizaton and will reload in the background automatically, and then it says Failed to Setup, and sends me back to the reauth screen... I've went around in circles on this now a half dozen times.
A clear and concise description of what the bug is.
To reproduce
Steps to reproduce the behavior:
Go to '...'
Click on '....'
Scroll down to '....'
See error
Expected behavior
A clear and concise description of what you expected to happen.
Additional information
Go to Settings -> System -> Repairs -> Click on 3 dots (...) -> System Information and get Version and Installation Type to below fields;
MY SYSTEM:
Core
2024.12.0
Supervisor
2024.11.4
Operating System
14.0
Frontend
20241127.4
EUFY: 8.1.1
eufy-security-ws
Current version: 1.9.1
Home Assistant Installation Type (OS - Supvervised - Core): Latest
Home Assistant Core Version:
Eufy Security Add-on Version:
Eufy Security Integration Version:
Using go2rtc Add-on or webrtc custom integration with integrated go2rtc:
Please check existing (open or closed) issues before creating a new one. (https://github.com/fuatakgun/eufy_security/issues?q=is%3Aissue+)
If this is not an issue, you can use
Discussions
(https://github.com/fuatakgun/eufy_security/discussions) section.If you are asking for device support, please check
Supported Devices List in eufy-security-client
(https://bropat.github.io/eufy-security-client/#/supported_devices) first. Your device should be listed there with specific device model number, not device name. You can have similar model names but the support is handled by device model number (TXXXX).Describe the bug
My doorbell worked perfectly for a long time. Recently it stopped working, so I attempted to reinstall. I removed the custom repo, removed from integrations, HACS, add on etc... restarted, followed your directions to the letter - but when it asks me to validate the CAPTCHA, it says it received authorizaton and will reload in the background automatically, and then it says Failed to Setup, and sends me back to the reauth screen... I've went around in circles on this now a half dozen times.
A clear and concise description of what the bug is.
To reproduce
Steps to reproduce the behavior:
Expected behavior
A clear and concise description of what you expected to happen.
Additional information
Go to Settings -> System -> Repairs -> Click on 3 dots (...) -> System Information and get Version and Installation Type to below fields;
MY SYSTEM:
Core
2024.12.0
Supervisor
2024.11.4
Operating System
14.0
Frontend
20241127.4
EUFY: 8.1.1
eufy-security-ws
Current version: 1.9.1
Hardware Information;
T8222Z Doorbell
Live Streaming Protocol (RTSP/P2P):
Debug Logs from Home Assistant (How to enable debug logs for eufy_security integration? #624) - Without this, I will automatically resolve this issue
There is nothing in my logs about Eufy except for the add on
402f1039_eufy_security_ws_2024-12-06T20-00-51.742Z.log
I had to use port 3001 as 3000 wouldn't work for some reason.
Logs from Eufy Security Add-on (either from Add-ons page of Home Assistant or Docker output):
Would you share your device with me in case further debugging required? (Yes/No): Yes
Additional context
Add any other context about the problem goes here. Mainly, share everything as log files and use screenshots as last resort.
I have done all the restarts after installing the HACS integration, after installing the ADD-on, after doing the Captcha, etc...
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