Cannot access threads: Trying to access array offset on value of type null

[sinister3vil]

Hello,

We just updated to 1.8.163, not really sure from which version but it was recent, last couple of weeks, and now we're getting this error whenever we try to access any thread :

[2025-01-17 19:18:51] production.ERROR: Trying to access array offset on value of type null (View: /var/www/html/resources/views/conversations/partials/thread.blade.php) (View: /var/www/html/resources/views/conversations/partials/thread.blade.php) (View: /var/www/html/resources/views/conversations/partials/thread.blade.php) {"userId":4,"email":"[email protected]","exception":"[object] (ErrorException(code: 0): Trying to access array offset on value of type null (View: /var/www/html/resources/views/conversations/partials/thread.blade.php) (View: /var/www/html/resources/views/conversations/partials/thread.blade.php) (View: /var/www/html/resources/views/conversations/partials/thread.blade.php) at /var/www/html/overrides/webklex/php-imap/src/Header.php:252, ErrorException(code: 0): Trying to access array offset on value of type null (View: /var/www/html/resources/views/conversations/partials/thread.blade.php) (View: /var/www/html/resources/views/conversations/partials/thread.blade.php) at /var/www/html/overrides/webklex/php-imap/src/Header.php:252, ErrorException(code: 0): Trying to access array offset on value of type null (View: /var/www/html/resources/views/conversations/partials/thread.blade.php) at /var/www/html/overrides/webklex/php-imap/src/Header.php:252, ErrorException(code: 0): Trying to access array offset on value of type null at /var/www/html/overrides/webklex/php-imap/src/Header.php:252)
[stacktrace]

PHP version: PHP 7.4.33
FreeScout version: 1.8.163
Database: Mysql (5.5.5-10.1.48-MariaDB-0ubuntu0.18.04.1)
Are you using CloudFlare: No
Are you using non-official modules: No

[freescout-help]

Try to change line 252 in /overrides/webklex/php-imap/src/Header.php to:

if (extension_loaded('imap') && isset($this->config) && $this->config["rfc822"]) {

[sinister3vil]

@freescout-help yes this fix worked. Thanks a lot!

[andyknas]

Had the same error. The change above resolved.

[wpexpertca]

Thanks @freescout-help ! I opened a ticket but you can ignore as your fix it working... I am assuming it will be release with the next update. :)