sfdx:force:package:installed:list is throwing TIMEOUT Error

[vmamidala-conga]

Summary

force:package:installed:list command is throwing time out error as Your query request was running for too long.

Steps To Reproduce:

1. ScratchOrg is created
2. Installed two packages with packageID onScratchORg
3. To display list of installed packages on the ScratchOrg, the list of installed packages with sfdx:force:package:installed:list -u "Orgname"

Expected result

List of installed packages should be displayed

Actual result

Showing error as 'Your query request was running for too long.'

Additional information

This command was working until Oct 18th, 2020. I found the errors in the pipeline since Oct 19th in all SFDX pipeline scripts.

SFDX CLI Version(to find the version of the CLI engine run sfdx --version):

7.62.1

SFDX plugin Version(to find the version of the CLI plugin run sfdx plugins --core)
7.62.1

OS and version:
Ubuntu 2016

[ImJohnMDaniel]

I am seeing the same thing.

[yippie]

We hit this ALLL the time when using Salesforce-alm module directly. The timeout is really bad.

[github-actions]

We have determined that the issue you reported exists in code owned by another team that uses only the official support channels. To ensure that your issue is addressed, open an official Salesforce customer support ticket with a link to this issue. We encourage anyone experiencing this issue to do the same to increase the priority. We will keep this issue open for the community to collaborate on.

[vmamidala-conga]

Created a support ticket - https://help.salesforce.com/mysuccesshub?id=supportCases&caseId=5003y00000tqhTOAAY
Reported bug - https://trailblazer.salesforce.com/issues_view?id=a1p4V0000003wa2QAA

[ImJohnMDaniel]

@clairebianchi and @amphro -- Any update from the other team on this issue? I am hitting this issue multiple times a day.

[shetzel]

Not reproducible with the latest CLI and packaging plugin.