What did you try to do?

Please provide your top level intent! Please provide steps to reproduce!

What outcome did you expect?

What do you think, how the system should have worked?

What outcome did you experience?

What did acutally happen?

Configuration

privacyIDEA Version:
Installation method: (from source, github, virtualenv, ubuntu packages...)

more details:

OS:
Webserver:
Tokendatabase: (like MySQL, PostgreSQL, ...)

Log file

Turn on debug level and take a look at the privacyidea.log! If appropriate, attach the log file.