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Bug: App freezes when opening new tab with Home #16720

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Pietro228 opened this issue Jan 20, 2025 · 7 comments
Open

Bug: App freezes when opening new tab with Home #16720

Pietro228 opened this issue Jan 20, 2025 · 7 comments
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needs - additional info Needs more information from the reporter

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@Pietro228
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Description

Hi, the app frequently freezes when I open Home tab. It does not even say "Not responding", it just freezes.

Event viewer did not show anything, but log does show something.

And no, I did not have the details pane open :D

Image

Image

Steps To Reproduce

  1. Open new Home tab
  2. App freezes

Files Version

3.8.0.0

Windows Version

10.0.22635.4660

User ID

b91207da-0f00-423a-9e1d-63b79bbdd1dc

Log File

debug.log

@yaira2
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yaira2 commented Jan 20, 2025

Is this still an issue in the preview version? https://files.community/download/preview

Can you also confirm if you have any network drives?

@yaira2 yaira2 added the needs - additional info Needs more information from the reporter label Jan 20, 2025
@Pietro228
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Pietro228 commented Jan 21, 2025

Still an issue. I can't click or do anything. When resizing the UI does not update.
Image

I do not have any network drives. Only cloud drives.

@Pietro228
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Image

@yaira2
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yaira2 commented Jan 21, 2025

Can you check if this still occurs after disconnecting any removable drives?

@Pietro228
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I don't have any removable drives.

@Josh65-2201
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Seem like #15780, Does it happen only when opening a new home tab in an existing window?

@Pietro228
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I think that it only happened when opening a new tab that redirects to home.

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Labels
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