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Filter for "Austehende" is not working #1431

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Doomstein007 opened this issue Mar 6, 2025 · 3 comments
Open
1 task done

Filter for "Austehende" is not working #1431

Doomstein007 opened this issue Mar 6, 2025 · 3 comments
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awaiting triage This issue needs to be reviewed bug Something isn't working more information needed

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@Doomstein007
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Description

If the download server is not reachable the Item i request ist in Status "Ausstehend", but in my filter view i can filter for that but it shows nothing.

Version

2.3.0

Steps to Reproduce

Download Server offline an than try to request.

Screenshots

No response

Logs

Platform

desktop

Database

SQLite (default)

Device

Operating System

Browser

Additional Context

No response

Code of Conduct

  • I agree to follow Jellyseerr's Code of Conduct
@Doomstein007 Doomstein007 added awaiting triage This issue needs to be reviewed bug Something isn't working labels Mar 6, 2025
@fallenbagel
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fallenbagel commented Mar 6, 2025

Without any screenshots we cannot debug this. Could you provide screenshots?

Are you saying that the item says pending? But only happens when your radarr/sonarr is unreachable? if it is reachable item doesnt show pending? I am confused.

@Doomstein007
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The problem is as follows:

If Sonarr Radarr is not available and other members request movies or series, these are marked as “pending”, if I as admin look in my overview for “pending” requests, I do not see them. If the movie appears by chance in my trends or so, it is also marked as “pending”, even if I search directly for the movie, which has “pending” as status, it shows it correctly only not in the filter view

Translated with DeepL.com (free version)

@Doomstein007
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Is it not possible to request after the fact that they will be passed on when the servers are accessible again, since they are now hanging in the system as corpses, I have no info about that and they will never end up in Sonarr or Radarr if I delete them manually and add them again?

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Labels
awaiting triage This issue needs to be reviewed bug Something isn't working more information needed
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