java.lang.UnsatisfiedLinkError: dlopen failed: library "libjsi.so" not found

[eagle2024-web]

Description

java.lang.UnsatisfiedLinkError: dlopen failed: library "libjsi.so" not found

Steps to reproduce

The problem cannot be reproduced locally, but hundreds of users of our online version have experienced this crash.

React Native Version

0.73.2

Affected Platforms

Runtime - Android

Output of npx react-native info

npx react-native info

  WARNING: You should run npx react-native@latest to ensure you're always using the most current version of the CLI. NPX has cached version (0.73.2) != current release (0.76.4)
  
info Fetching system and libraries information...
System:
  OS: Windows 11 10.0.22631
  CPU: (20) x64 12th Gen Intel(R) Core(TM) i7-12700
  Memory: 28.90 GB / 63.70 GB
Binaries:
  Node:
    version: 18.19.0
    path: D:\Program Files (x86)\nvmnode\node.EXE
  Yarn:
    version: 1.22.21
    path: ~\AppData\Roaming\npm\yarn.CMD
  npm:
    version: 10.2.3
    path: D:\Program Files (x86)\nvmnode\npm.CMD
  Watchman: Not Found
SDKs:
  Android SDK: Not Found
  Windows SDK: Not Found
IDEs:
  Android Studio: Not Found
  Visual Studio: Not Found
Languages:
  Java: 17.0.9
  Ruby: Not Found
npmPackages:
  "@react-native-community/cli": Not Found
  react:
    installed: 18.2.0
    wanted: 18.2.0
  react-native:
    installed: 0.73.2
    wanted: 0.73.2
  react-native-windows: Not Found
npmGlobalPackages:
  "*react-native*": Not Found
Android:
  hermesEnabled: true
  newArchEnabled: false
iOS:
  hermesEnabled: Not found
  newArchEnabled: Not found

Stacktrace or Logs

java.lang.UnsatisfiedLinkError: dlopen failed: library "libjsi.so" not found: needed by /data/data/cn.package/app_lib/libhermes.so in namespace clns-5

Fatal Exception: java.lang.UnsatisfiedLinkError
dlopen failed: library "libhermes.so" not found
java.lang.Runtime.loadLibrary0 (Runtime.java:1081)

com.facebook.react.ReactInstanceManagerBuilderProxy.build (ReactInstanceManagerBuilderProxy.java:344)

Reproducer

cannot Reproducer

Screenshots and Videos

no

[react-native-bot]

Warning

Unsupported version: It looks like your issue or the example you provided uses an unsupported version of React Native.

Due to the number of issues we receive, we're currently only accepting new issues against one of the supported versions. Please upgrade to latest and verify if the issue persists (alternatively, create a new project and repro the issue in it). If you cannot upgrade, please open your issue on StackOverflow to get further community support.

[react-native-bot]

Warning

Unsupported version: It looks like your issue or the example you provided uses an unsupported version of React Native.

Due to the number of issues we receive, we're currently only accepting new issues against one of the supported versions. Please upgrade to latest and verify if the issue persists (alternatively, create a new project and repro the issue in it). If you cannot upgrade, please open your issue on StackOverflow to get further community support.

[react-native-bot]

Warning

Missing reproducer: We could not detect a reproducible example in your issue report. Please provide either:

• If your bug is UI related: a Snack
• If your bug is build/upgrade related: a project using our Reproducer Template
• Otherwise send us a Pull Request with the RNTesterPlayground.js edited to reproduce your bug.

[cortinico]

This issue has been discussed already a number of times:
https://github.com/facebook/react-native/issues?q=sort%3Aupdated-desc+is%3Aissue+%22java.lang.UnsatisfiedLinkError%3A+dlopen+failed%22+is%3Aclosed

The problem happens when your app can't load any of the dynamic libraries. Sadly without a reproducer we can't help at all