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Our current email notifications are essentially only useful for testing; we need better templates to use for production use cases. We could write our own HTML templates for this, but we'd quickly end up wanting to provide a lot of configuration options for those templates which is a lot of work!
Meanwhile, both of our messaging providers support their own email editors to design & build transactional email templates:
Note: This ticket depends on #1975
Description
Our current email notifications are essentially only useful for testing; we need better templates to use for production use cases. We could write our own HTML templates for this, but we'd quickly end up wanting to provide a lot of configuration options for those templates which is a lot of work!
Meanwhile, both of our messaging providers support their own email editors to design & build transactional email templates:
For example, our current emails look like this:
Meanwhile, Mailgun's editor looks like this (gives users a ton of control!):
...with the ability to insert template variables like:
Assumptions
Acceptance Criteria
Implementation Notes/Details
For an example of how the Mailgun API works:
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